Quality And Process Lead

We are a public safety software company based in Montreal, Canada, with a particular focus on Computer Aided Dispatch and 911 technology. Our close knit and highly experience team has decades of experience working together designing, building, and supporting technology solutions for emergency communication centers and first responders. Today we work with customers in the USA, Canada, South America, and around the globe, with deployments that range in size from four position dispatch centers to country-wide implementations with hundreds of dispatch positions.ABOUT THE ROLE
We're looking for a Quality & Process Lead to own quality strategy and engineering process across our teams. You'll bring in the tooling (like SonarQube), set the standards, and track the metrics that tell us whether we're actually improving — while working closely with every engineering team to make quality part of how we ship, not a gate at the end.WHAT YOU'LL DO
Define and drive quality strategy across all engineering teamsSelect, implement, and maintain quality tooling such as SonarQube, linters, and CI quality gatesDefine and enforce code review standards and coding guidelinesDrive test automation strategy and coverage across teamsTrack and report quality metrics — code coverage, defect rates, and technical debt — to engineering leadershipPartner with Engineering Managers and the Technical Program Manager to build quality checkpoints into sprint and release planningLead and grow the QA engineering function, including QA Engineers/SDETs (Software Development Engineer in Test).Continuously evaluate and improve engineering processes to raise quality without slowing teams downWHAT WE'RE LOOKING FOR
5+ years of experience in software quality engineering, QA leadership, or a related disciplineHands-on experience implementing static analysis / code quality tools (e.G., SonarQube) and CI quality gatesStrong background in test automation frameworks and strategyExperience defining and driving engineering process improvements across multiple teamsAble to balance quality rigor with delivery speed, and to influence teams you don't directly manageNice To Have
ISTQB (International Software Testing Qualifications Board) or similar quality/testing certificationExperience with performance/load testing and security testingBackground as a hands-on QA engineer or SDET before moving into a lead roleWHY EMERES?
Competitive salary and performance-based bonusesA collaborative and innovative team environmentA unique, exciting and dynamic culture with the public safety sectorComprehensive health and dental benefitsADDITIONAL INFORMATION
Background Screening & Security Requirements
Due to the nature of our work supporting public safety and government agencies, employment is contingent upon successfully completing all required pre-employment screening processes. These may include employment verification, education verification, criminal history checks, and other legally permissible background investigations.In addition, employees may be required to obtain and maintain eligibility to access customer systems, facilities, and information. This may include fingerprint-based background checks, compliance with Criminal Justice Information Services (CJIS) Security Policy or similar requirements, and additional customer-specific screening, credentialing, security clearance, or drug-testing requirements. The ability to successfully satisfy and maintain these requirements is a condition of employment with EMERES.Equal Opportunity Employer
EMERES is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We make employment decisions based on qualifications, merit, business needs, and individual performance. EMERES does not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, marital status, citizenship status, or any other characteristic protected by applicable law.Accommodation Request
EMERES is committed to providing reasonable accommodations to qualified applicants and employees. Individuals requiring accommodation during the application or interview process are encouraged to notify us.
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