Senior Fraud Analyst Role in Ontario

Elevate your career as a Senior Fraud Analyst with Scotiabank located in Scarborough, Ontario, where you will play a key role in fraud prevention for payment cards. Leverage your expertise to analyze and prevent fraudulent activities effectively. In this integral position, you will interpret alerts from fraud detection systems and take necessary actions to safeguard customer accounts. Your communication skills will be essential in engaging with customers and branches to address suspicious activities quickly. The dynamic nature of this role demands flexibility and adaptability as you work within a 24/7 environment. Key Responsibilities:

• Detect fraudulent activities through thorough analysis
• Implement account holds and blocks when needed
• Collaborate with branches on potential fraud cases
• Monitor quick alert actioning as per priority
• Engage with the team to identify fraud patterns

Requirements:

• Excellent English and French communication skills
• Proven customer service experience
• Strong multitasking and prioritization capabilities
• Familiarity with basic PC applications
• Background in retail banking is preferable

Utilize your analytical prowess and communication skills to protect clients from fraud while working closely with a dedicated team at Scotiabank. #J-18808-Ljbffr