Desktop Systems Support Specialist

Independent Electricity System Operator

Manage desktop systems for the IESO with Windows, Active Directory, and hardware troubleshooting expertise across GTA locations.As a desktop systems support specialist, you will provide hands-on, telephone, and remote assistance to business users. Responsibilities include maintaining Windows workstations, applications, peripherals, inventories, and software compliance. You will also support patch management, systems administration, and technology moves between IESO sites.Key Responsibilities:
Troubleshoot operational, application, and technical user issuesEvaluate Windows workstation applications and software patchesSupport patch management and remediate noncompliant systemsAdminister installed hardware, software, and licensesMove computing equipment within and between IESO sitesRequirements:
Knowledge of computer architecture and networkingMicrosoft application support experienceWindows 11 migration experienceAltiris software packaging experienceValid Ontario driver's licence and personal vehicle accessBring desktop support, Windows administration, and hardware expertise to the IESO's evolving information technology environment.
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