Job ID #32177: Senior Financial Analyst-Utility Billing

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32177: Senior Financial Analyst-Utility Billing


• Union: Non-Union


• Job Description ID #: A11884


• Close date: Interested applicants please submit your application online at by 4:00 p.m. on August 26, 2026


• Duration: Up to 12 months


• Vacancy type: This posting is for an existing vacancy 


• Internal applicants should apply with your work e-mail address . External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  

SUMMARY OF DUTIES

 

Reporting to the Manager, Utility Billing, the Senior Financial Analyst – Utility Billing provides financial analysis, scenario analysis and sound strategic advice in the management and monitoring of the Financial Portfolio’s capital and operating budgets as well as provides input and analysis over the Financial Portfolio’s long - term capital budget and plans, multi-year operating budget and plans, financial and applicable tax policies. The Senior Financial Analyst also develops comprehensive funding scenarios and, on the performance, and financial sustainability of services within the Financial Portfolio as well as support the decision-making process.

 

Responsible for performing financial and analytical analysis in order to formulate and/or support recommendations of operating and capital budgets as well as the alignment with corporate guidelines/targets. The Senior Financial Analyst will provide detailed analysis and sound financial calculations advice in the development of sustainable and innovative approaches, funding strategies and techniques, including new budgeting and financial planning and management policies, guidelines and controls, as well as the evaluation of existing ones, to support the prudent fiscal management and support the stewardship of the City's and Financial Portfolio’s services and assets.

 

The Senior Financial Analyst – Utility Billing also provides sound financial analysis and tracking to support informed decision-making of the Financial Portfolio’s inter-program or service-specific policies and priorities as well as brings a "best practices" approach with a strong emphasis on customer service to all duties, activities and special development projects undertaken. This position provides support to the administration and development of the City’s Financial tracking and budget systems.

 

GENERAL DUTIES

 

Supports the development and implementation of the City’s Capital and Operating Budgets and supports the development of related policy development, revenue collection and reporting, long-term reserve fund and debt management as well as provide information on cost savings opportunities, staffing levels, etc.

 

Supports the development and implementation of the City’s Development Charges Program including the Background Study and related policy development, revenue collection and reporting, long-term reserve fund and debt management, internal control structures to prevent cash flow deficiencies and financial system requirements and improvements.

 

Evaluates and makes recommendations for improvements in various Capital Budget areas by measuring existing situation against internal and external benchmarks. Designs, recommends and may implement financial and capital budgetary strategies to improve performance, effectiveness, efficiency and strengthen the corporation’s financial position. Sets above average standards and leads by example.

 

Researches, develops and recommends short/long term fiscal strategies and finance/budgetary policies in accordance with City strategic directions, guidelines and requirements of Federal and Provincial Legislation, regulations and municipal by-laws.

 

Monitors operating budget performance and recommends related variance policies and strategies. Co-ordinates and assists in the preparation and publication of the City of Hamilton’s annual Operating Budget and related presentations/reports.

 

Monitors changing financing and Development Charge strategies, priorities, and provincial/federal legislation to support the Financial Portfolio teams to link to strategic objectives and monitors the ongoing adherence to Council approved financial protocols, controls, policies and procedures by reviewing and providing recommendations with respect to the various corporate, community, provincial or federal proposals for service initiatives, changes or enhancements.

 

Supports the creation and maintenance of an integrated long-term financial plan for both capital and operating budgets inclusive of internal and external financial communication strategy and corporate accountability framework.

 

Provides support to the administration and development of the financial tracking and budgeting systems; including significant liaison with the vendor.

 

Monitors the performance of vendors and provided information and data to the Supervisor in order to ensure the successful management of the applicable systems.

 

Supports the development of presentations, reports and communication plans to ensure understanding and awareness of complex contentious issues.

 

Provides input and analysis into policy development and recommendations for the City’s utility rate and tax policies as well as supports provincial and/or federal funding submissions

 

Co-ordinates and supports the analysis of funding requirements across the corporation in order to ensure alignment to current strategies, approval of funding sources as well as the effective communication of costs (both capital and operating).

 

Supports the development, coordination and management of:

• reserve and reserve fund strategy including maintenance and adherence to the City’s policies, annual activity and funding status reporting, long-term forecasting, and financial system requirements and improvements


• efficient budgeting and financial planning tools in order to ensure that data collection and information requirements are met all while minimizing resource requirements


• the City’s infrastructure subsidy programs ensuring compliance with Council approved Capital Budgets and associated timetables


• debt issues, debt forecasting and debt policy management through providing information, analysis and confirmation


• of applicable agreements as well as the timely reporting of performance.


• financial controls to ensure desired outcomes are being achieved and is also responsible for the timely reporting of performance

 

Supports the delivery of accurate, timely, strategic, professional reports, presentations and materials for executive management and Council in accordance with City protocols and deadlines. Includes developing recommendation and providing analysis and tracking performance of applicable Council direction.

 

Attends public meetings and may be asked to present the city’s position/actions to the public and outside government bodies.

 

Co-ordinates both capital and operating budget process by overseeing submissions, assessing quality, ensuring accurate reporting, timely follow-up and effective communication of changes and outcomes.

 

Participates on cross-departmental teams, and regularly acts as corporate advocate, in discussions on funding opportunities and or new initiatives requiring funding either through capital or operating.

 

Responds to issues and queries raised by Council, corporate management and the public.

 

Leads various special studies and other corporate / strategic policy reviews of a financial nature.

 

Perform other duties as assigned which are directly related to the responsibilities of the position. Performs other duties as assigned which are related to the responsibilities of the position.

QUALIFICATIONS

1. Post secondary education in a professional discipline pertinent to the job functions combined with relevant sound business administration skills combined with advanced knowledge of fiscal strategies, finance and budgets experience normally acquired through the completion of a University Degree in Business Administration, Commerce or Economics and/or a recognized professional accounting designation such as (CPA, CFA) or an equivalent combination of education and related work experience.


2. Strong knowledge of GAAP and technical pronouncements.


3. Strong knowledge and experience in financial analysis and scenario analysis.


4. Highly developed analytical and financial analysis skills with a proven track record in financial modeling.


5. Working knowledge of debt management and financial control methodologies.


6. Working experience of municipal capital and operating budget planning and reporting.


7. Demonstrated ability to deal effectively with elected officials, representatives of other levels of government, management, peers, staff and the general public.


8. Thorough knowledge and understanding of statutes, regulations and by-laws affecting the department/section.


9. Current and detailed understanding of the policy environment and government operations.


10. Proven ability to contribute meaningfully to the strategic and business planning processes and direction of the organization. Ability to maintain confidentiality.


11. Highly developed analytical, technical, organizational and problem-solving skills.


12. Excellent ability to conceptualize problems, build complex computer models and recommend appropriate policy solutions / responses.


13. Highly effective facilitation, communication, presentation, interpersonal and organizational skills. Strong written communication skills to create clear, well-developed reports, presentation materials with ability to present complex financial concepts to non-financial audiences.


14. Demonstrated ability to effectively manage projects and policy portfolios in a results-oriented environment and in a predominantly unionized environment.


15. Experienced in designing and delivering customer focused policies, programs and services.


16. Ability to deal effectively with elected officials, representatives of other levels of government, management, peers, staff and the general public.


17. Excellent knowledge of computer software applications, budget systems and emerging trends and related systems. Working knowledge of Word, Excel, PowerPoint, Outlook, PeopleSoft, other equivalent budgets systems and software.


18. Demonstrated working experience with budgets systems and software such as FMW, Questica, Amanda, GIS, Vailtech an asset.


19. Demonstrated experience implementing budget software or integrating computer systems is considered an asset.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.