Service Administrator
Full-time
Tridon Communications
Tridon Communications is seeking a highly organized, hands-on Service Administrator to support our Service Department in Hinton, Alberta.
This is more than an office role — you’ll coordinate technicians and service jobs, assist with shipping and receiving, and gain exposure to technical work including cleaning, basic programming, and learning to repair radio equipment.
What You’ll Do
Serve as the first point of contact at the service counter
Coordinate technicians, schedules, and service jobs
Assist with shipping and receiving of equipment
Maintain service logs and track field data in Netsuite
Support billing, LEM entry, and reconciliation of service orders
Help ensure all parts and labour are properly accounted for
Assist with cleaning, staging, and learning to program and repair radios
Travel between Hinton and Edson may be required
What You Bring
2–5 years of customer service or coordination experience
Strong organizational and communication skills
Comfortable working in both office and light technical environments
Proficiency in Microsoft Office (Netsuite an asset)
Valid Class 5 Driver’s License
Mechanical or technical aptitude is a strong asset
Why You’ll Love Working Here
Competitive wages
Company-paid benefits
Up to 2.5% company-matched RRSP
Additional paid days off for years of service
Ongoing training and career growth opportunities
About Tridon Communications
Tridon Communications is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA. Our Engineering, Radio Communications, Data Communications, Security, and Tower Divisions collaborate with customers to build custom solutions for their wireless communication needs. We have been supplying wireless communication products and services to Alberta industry since 1981. We operate seven service shops in Fort McMurray, Edmonton, Edson, Hinton, Calgary, Saskatoon, and Terrace, British Columbia.
We’re proud to be:
MOTOROLA Platinum Service Centre
KENWOOD Authorized Dealer
State of the Art CSA Certified Repair Centre
COR Certified Employer
If you’re organized, proactive, and ready to grow your skills in the Telecommunications Industry — we’d love to hear from you.
Apply today.
#INDHIGH
Serve as the first point of contact at the service counter
Coordinate technicians, schedules, and service jobs
Assist with shipping and receiving of equipment
Maintain service logs and track field data in Netsuite
Support billing, LEM entry, and reconciliation of service orders
Help ensure all parts and labour are properly accounted for
Assist with cleaning, staging, and learning to program and repair radios
Travel between Hinton and Edson may be required
2–5 years of customer service or coordination experience
Strong organizational and communication skills
Comfortable working in both office and light technical environments
Proficiency in Microsoft Office (Netsuite an asset)
Valid Class 5 Driver’s License
Mechanical or technical aptitude is a strong asset
Competitive wages
Company-paid benefits
Up to 2.5% company-matched RRSP
Additional paid days off for years of service
Ongoing training and career growth opportunities
MOTOROLA Platinum Service Centre
KENWOOD Authorized Dealer
State of the Art CSA Certified Repair Centre
COR Certified Employer
Vacancy posted more than 2 months ago
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