Director People Experience Strategy
Manulife/John Hancock
Lead Manulife’s People Experience strategy in Toronto through performance, recognition, and organizational sensing initiatives within a hybrid arrangement. Shape practical solutions using strategic leadership, insights, and cross-functional influence.
The Director, People Experience Strategy leads enterprise initiatives across Performance, Recognition, Sustainable Performance, and Organizational Sensing & Insights. This senior leader partners with Talent, HR, business leaders, People Partners, and stakeholders across a matrixed global organization. The work translates Talent priorities into solutions, resources, and approaches that improve employee and leader experiences while supporting business outcomes.
Key Responsibilities:- Lead People Experience initiatives from design through continuous improvement
- Partner with leaders and Talent teams to identify opportunities
- Translate Talent priorities into practical solutions and resources
- Use feedback and insights to shape recommendations
- Present outcomes and recommendations to senior stakeholders
- 10+ years in employee experience, talent, HR, or related fields
- Experience leading complex initiatives in large global organizations
- Strong systems thinking and practical solution development
- Exceptional communication, facilitation, and storytelling capabilities
- Bachelor’s degree required;
advanced degree preferred
Apply strategic leadership, organizational sensing, and stakeholder influence to advance Manulife’s People Experience priorities in Toronto.
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