Infosys Principal Consultant For Telecom Calgary

Seeking a strategic Principal Consultant at Infosys specializing in telecom business solutions for clients like Telus and Rogers. Work remotely while transforming business architecture and customer engagement programs. In this role, you will engage with major telecom operators to drive effective operational transformations. Guided by your extensive knowledge of BSS/OSS integrations, you will define and shape consulting solutions. You will empower clients with strategies to enhance customer care, mitigate churn, and define future‑proof technology roadmaps within a quick‑evolving industry. Key Responsibilities

Shape client solutions and business operations strategies Lead high‑value telecom transformation projects Mentor teams on technology implementation challenges Conduct workshops with C‑level executives in telecom Identify recent opportunities across CX and digital service Requirements

7+ years in telecom consulting and advisory experience Bachelors degree required; travel up to 4 days weekly Proficiency in eTOM processes and telecom standards Experience in the design of business transformation programs Client‑facing skills and leadership acumen

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