Assistant General Manager - Higher Education

Reporting to General Manager, the Assistant General Manager oversees the daily Aramark foodservice at the University of Toronto Scarborough campus. The Assistant General Manager is responsible for the management of services under contract with the Client. This is an interactive role with the client, customers, and employees. The Assistant General Manager will also collaborate to providing a vision to growing the business.

Culinary experiences and well-maintained environments are fundamental to student success. From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food.

We partner with you to enhance the student experience, support parents, and collaborate with administration all while delivering on the expectations of parents and the community.

Job Responsibilities

•    Establish and maintain procedures for purchasing, receiving, storage, preparation, food service 
•    Coordinate and supervise staff on food production, merchandising, quality and cost control, labour, scheduling, staffing, and training
•    Assist front line managers with any operational and staffing issues
•    Train, develop and mentor the management team and establish succession plans
•    Monitor financial operating results to achieve company and client objectives
•    Contribute to business plans, budgets, and forecasts; maintain accurate and timely reporting
•    Assist in menu planning, and develop new initiatives and programs to increase sales 
•    Ensure all operating standards are achieved for sanitation, and food safety 
•    Maintain records to comply with Aramark and government standards
•    Ensure adherence to Aramark’s policies and procedures and Health and Safety Programs

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

•    Post-secondary degree or diploma in Hospitality, Food & Beverage or Business is preferred
•    2-4 years management experience in high-volume, multi-unit food service operations 
•    Experience in high volume catering and conference services is required
•    Previous restaurant or hotel management related experience is an asset
•    Previous experience managing franchise operations is an asset
•    Ability to manage in a diverse environment with a focus on client and customer services, systems, and processes
•    Previous experience managing a unionized environment is preferred
•    Objectively monitor plans and projects; seek process improvements
•    Ability to effectively communicate with clients, customers and staff and shift with changing demands
•    Personal ownership and responsibility to build performance- based relationships; create the right solutions to address specific needs
•    Proficiency in all Microsoft office suite applications is required

What We Offer 

•    Extended benefits including health, dental and vision from the first day of employment
•    Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
•    Three (3) week’s annual paid vacation + 3 personal days
•    Employee Recognition Program including Service Awards
•    Diverse and inclusive workforce
•    Aramark Scholarship Program for dependents of full- time employees

Education

Bachelors preferred