After-Hours Travel Associate Remote
Elite Travel Management
Join Elite Travel Management as a Remote After-Hours Travel Associate, providing urgent support to travelers in need. Your communication skills will shine as you help clients navigate late-night travel changes and challenges. In this role, you'll leverage over 3 years of travel agent experience to manage client inquiries and deliver swift solutions outside regular hours. You'll coordinate complex bookings, confirm hotel reservations, and provide personalized travel advice while working from home. Your expertise will ensure that travel runs smoothly for clients, regardless of time. Key Responsibilities:
- Respond promptly to client requests via multiple channels
- Provide same-day itinerary confirmations and travel documents
- Resolve travel-related concerns efficiently
- Coordinate urgent or complex booking requests
- Document client issues for future reference
- Full fluency in English (verbal and written)
- 3+ years as a Travel Agent or Manager
- 2+ years experience with Sabre GDS
- Strong problem-solving skills and customer-first mindset
- Reliable Alberta home address
Vacancy posted 12 hours ago
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