Senior Ux Researcher

5-8+ years of UX Research experience, ideally at a senior, lead, or principal levelExperience leading complex, strategic research programs in large organizationsStrong qualitative and quantitative research skills across multiple methodologiesEnd-to-end research experience, from discovery and ideation through launch and optimizationAbility to translate research into strategic product and experience recommendationsStrong experience partnering with and influencing senior stakeholdersExperience with research operations, including participant recruitment, panels, or research governanceAbility to work independently in complex, ambiguous environmentsNice to Have Skills & Experience
Financial services, wealth management, asset management, or investment experienceExperience researching client and/or advisor populationsExperience managing research panels or participant communitiesExperience with research governance, standards, or best practicesAbility to combine quantitative data with qualitative insights to inform strategyCFS designation or Private Wealth experienceExperience engaging in trading options (in personal finances)Job Description
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader responsible for leading complex and highly strategic research initiatives that influence product, design, and broader experience strategy.The Sr. UX Researcher will partner closely with senior stakeholders across Product, Design, and other cross-functional teams to identify research priorities, define research strategies, and determine the appropriate qualitative and quantitative methodologies for complex business and customer problems. They will independently lead research from initial problem framing and research planning through execution, synthesis, storytelling, and strategic recommendations.In addition to hands‑on research leadership, this role will have a meaningful Research Operations component. This may include supporting participant recruitment, managing client and advisor research panels, improving research governance and processes, and helping ensure teams have consistent access to the right participants and research capabilities.The ideal candidate is a highly experienced researcher who can move comfortably between strategic leadership and hands‑on execution. They should be able to navigate ambiguity, influence senior stakeholders, connect research findings to broader business and product priorities, and establish credibility as a strategic research partner within a complex enterprise environment.“Artificial intelligence tools are used to assist in screening and assessing applicants for this position."Vacancy:
This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
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