Replenishment Coordinator

Replenishment Coordinator (The person will have to speak both english and french)

At Cameleon HR, we belive in happiness at work, and that it starts with a good fit between the role, the right company, the right superior and the work envrionment that will stimulate you! We are here to listen to you, understand you and know the person behind the resume. We are commited to present you offers that will allow you to grow and professionally ans personnaly bring you foward.

Are you ready for a Cameleon adventure? Our expertise, your colours!

Location : Labrador City or Fermont

Type of employment : Permanent Full Time

Under the authority of the branch manager, the incumbent is responsible for the end-to-end implementation of VMI projects, as well as the execution and follow-up of replenishment and inventory management services at client sites (VMI). Client-focused, the incumbent builds lasting professional relationships and resolves issues with responsiveness. They are proficient with the company’s technology tools, particularly the Stockify VMI system, and ensures that operational documentation is kept up to date to guarantee service continuity.

VMI Service Implementation and Setup

• Plan and coordinate the implementation of VMI projects at client sites: site visits, needs assessment, strategy definition, and full deployment (equipment, products, Stockify VMI system, labels, order testing).
• Maintain an organized and compliant environment at client sites: material classification, storage space management, and adherence to applicable standards.
• Ensure the cleanliness and general upkeep of client facilities: cleaning storage areas, checking the condition of equipment, and reporting any situation requiring intervention.

Inventory Management and Daily Operations

• Maintain adequate stock levels at all times, place orders through the company’s technology tools (Stockify VMI), and promptly report any anomaly.
• Regularly inspect systems and equipment, identify failures, and apply appropriate corrective measures.
• Receive, verify, and store orders at client sites; prepare and load merchandise for delivery in accordance with issue slips.
• Manage WHMIS products: establish and validate control methods, analyze new requests, and define applicable restrictions.

Customer Service and Relationship Development

• Build strong professional relationships with key client personnel and provide ongoing on-site support for any needs related to equipment, products, or procedures.
• Resolve client issues promptly and communicate any relevant observations to the sales representative and branch manager.
• Actively monitor client environments to identify sales development opportunities.

T raining, Documentation and Compliance

• Train users on the Stockify VMI system, common anomalies, and correction methods; keep operational documentation up to date at client sites.
• Comply with and enforce the procedures, standards, and regulations of the organization and its clients, including the requirements of the Health and Safety at Work program, and represent company values at all times.
• Contribute to team spirit and carry out any other related task required by the position.

The small essential list

• Valid driver’s licence and WHMIS training certification.
• Bilingualism (French and English), both oral and written; the incumbent will be required to interact with clients in both languages.
• Proficiency with IT tools and inventory management systems (e.g., Stockify VMI); ability to operate various types of equipment.
• Strong customer service orientation: active listening, proactivity, and a constant focus on client satisfaction.
• Ease in communicating and collaborating with a variety of stakeholders, both internal and external.
• Ability to build and maintain trusted professional relationships over time.
• Thoroughness, methodology, and attention to detail in the execution of tasks.
• Self-sufficiency and ability to manage multiple priorities simultaneously.
• Ability to work effectively as part of a team and contribute to a collaborative work environment.
• Adaptability in the face of unexpected situations and a solution-oriented mindset.

5 good reasons to apply :

• Travelling allocation
• Nordic premium
• The opportunity to build long-term relationships with clients
• A well-established and recognized Quebec-based company
• Varied workdays where no routine sets in
• A people-focused environment that values initiative and ideas
• An opportunity to play a tangible role in improving your clients’ operations

Pss.. If you are looking for a new opportunity, but you don't believe that this one is the right one for you? We invite you to send us a spontaneous application at ***email_hidden*** ! And if you know someone that you wish to refer, do not hesitate to contact us!