Patient Flow Healthcare Operations Manager

Shape patient flow and community transitions at Ridge Meadows Hospital in Maple Ridge through operational leadership and partnership-building.This Manager, Clinical Operations & Program Services position leads patient access and transition initiatives across acute and community settings. Reporting to assigned Clinical Operations Director(s), you will manage clinical programs, people, resources, and service objectives. The role requires communication, prioritization, quality improvement, and collaborative problem-solving.Key Responsibilities:
Lead patient flow and site congestion initiativesCollaborate with physicians, leaders, and community partnersCoordinate shared resources across departments and sitesRespond to complaints, grievances, and operational issuesPrepare reports and implement approved recommendationsRequirements:
Degree in health sciences or related disciplineSeven years of recent related experienceTwo years in a leadership roleKnowledge of program planning and evaluationAbility to manage changing priorities and deadlinesUse patient-flow leadership, relationship-building, and operational expertise to improve transitions across Fraser Health care settings.
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