Senior Business Systems Analyst

Improve Microsoft Dynamics 365 systems and business processes as a Senior Business Analyst supporting regulatory operations at the Bereavement Authority of Ontario.The experienced Senior Business Analyst works closely with IT within the BAO’s public-interest mandate. This position strengthens systems, data, and processes used in regulatory work and informed decision-making. It also supports ongoing improvements to the Microsoft Dynamics 365-based CRM, other business systems, automation, and emerging technology.Key Responsibilities:
Improve systems supporting the BAO’s regulatory workImprove business processes used in regulatory operationsStrengthen systems, data, and processes for decision-makingSupport Microsoft Dynamics 365-based CRM improvementsIdentify opportunities for automation and emerging technologyRequirements:
Experienced Senior Business AnalystAbility to work closely with ITUnderstanding of regulatory operations and business processesExperience supporting systems and data improvementsFamiliarity with Microsoft Dynamics 365-based CRMApply business analysis expertise to strengthen regulatory systems, data, processes, and Microsoft Dynamics 365 at the BAO.
#J-18808-Ljbffr