SAP ISU FICA (Richmond Hill)

SAP IS-U FI-CA Functional Consultant (Open to US/Canada) Contract Type:

C2C / 1099 Duration:

12 months Travel:

Monthly travel to Florida required (EXPENSE PAID) Role Overview

We are seeking an experienced SAP IS-U FI-CA Functional Consultant with strong utilities industry experience to support customer financial and collections processes within a large-scale SAP Utilities setting. Key Responsibilities

Configure and support SAP IS-U FI-CA processes including Payments, Payment Lots, Dunning, Collections, Write-offs, Refunds, Security Deposits, and Payment Plans Manage clarification account handling, cash application, and payment clearing activities Support Promise-to-Pay (PTP) processes and collections workflows Configure and support collection agency integration and overdue account processing Work on FI-CA correspondence setup including dunning notices, payment reminders, and customer communications Support customer interaction processes and SAP CRM/CIC integration activities Troubleshoot production support issues, reconciliation discrepancies, and billing/payment exceptions Collaborate with business users, billing teams, customer service, treasury, and technical teams Participate in SIT, UAT, hypercare, and production support activities Required Skills

8+ years of SAP IS-U FI-CA experience within utility environments Strong hands‑on experience with Payments, Dunning, Collections, and Payment Processing Experience with clarification accounts, cash application, and collection agency processes Knowledge of Promise-to-Pay configuration and customer collections lifecycle Experience with SAP CRM/CIC Interaction Records and correspondence configuration preferred Strong production support and troubleshooting experience Experience integrating SAP IS-U with SAP FI/CO, CRM, banking systems, and payment gateways

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