Senior Change Management Consultant (Healthcare)

SENIOR CHANGE MANAGEMENT CONSULTANT (DIRECT Project - Health Services Cluster)Requisition #:
R26-3612 (RQ11697)Location:
Toronto, Ontario (Onsite, 5 days per week)Engagement Type:
ContractNumber of Resources required: 1Term:
2026-10-19 to 2027-03-31 (111 days) with 1 time extension availableRate (Per Day):
Up to $739.50 per diem (equivalent to $102.00/hour) / Commensurate with related experience and market competitivenessHours per day:
7.25Security Screening:
Standard (Criminal Record Check)————————————————————————Tri-global Solutions Group Inc. is seeking one (1) Senior Change Management Consultant to join our talented Service Delivery team within the Health Services Cluster, Ministry of Public and Business Service Delivery (Ontario Public Service).WORK MODEL:
The successful candidate is required to fully onsite, 5 days per week onsite at 5700 Yonge St., Toronto, Ontario.Please review the project overview, description of services, and requirements below.Thank you.Tri-global Solutions Group Inc.Website: OVERVIEW / DESCRIPTION OF SERVICES
The Change Management resource is required for ongoing support of the DIRECT (Drug Intake, Review, Evaluation, Contracts, Transactions) External Portal. This role will support the Drug Programs Policy and Strategy Branch by on-boarding drug manufactures and vendors who have expressed interest in using the DIRECT External Submission Portal for drug submissions.DIRECT External Submission Portal enables drug manufacturers to electronically and securely submit drug funding requests to the Ministry of Health. It allows manufactures, vendors and MOH staff to monitor the progress of submissions sent via the portal.DELIVERABLES
Provide expertise, consultative advice, and guidance on change management principles, methodologies, and tools.Develop and implement change management strategies, plans, and frameworks.Lead, develop, implement, and/or provide input into stakeholder assessments, stakeholder engagement strategies, and resistance management throughout the project lifecycle.Lead, develop, implement, and/or provide input into sponsor roadmaps, communication plans, and training plans throughout the project lifecycle.Ensure change management activities align with participating stakeholders to remove barriers, support adoption, and contribute to successful implementation.Support senior leadership by developing strategies to foster consensus among clients, partners, and stakeholders to adapt to changes aligned with the Ministry’s modernization strategy.Identify potential people-side risks and anticipated resistance, and develop plans to mitigate or address concerns.Provide strategies, methodologies, and tools to measure outcomes and the success of change implementation and adoption. Develop continuous improvement plans based on assessments of change success throughout the project lifecycle.SKILLS AND EXPERIENCE REQUIREMENTS
1. PUBLIC SECTOR EXPERIENCE (5%)
Public sector experience2. GENERAL SKILLS (35 POINTS)
Experience and knowledge of change management industry standards, best practices, methodologies, and tools.Experience developing communication plans, change management strategies, and training plans.Strong presentation and group facilitation skills, with the ability to work effectively with diverse internal and external stakeholders.Strong conflict management, interpersonal, and written and verbal communication skills.Experience with project management fundamentals and understanding of the project lifecycle.3. DESIRABLE SKILLS (35 POINTS)
Experience identifying and assessing change impacts on business processes and technology solutions to drive adoption.Experience leading medium to large transformational change projects.Experience applying a structured change management approach and methodology for assigned initiatives.Experience developing actionable and targeted change management plans, including communications, coaching, training, and/or resistance management activities.Experience defining and measuring success metrics to track adoption, utilization, and proficiency related to changes.Experience managing the change management process and applying best practices to support projects or initiatives.4. SOFT SKILLS (25 POINTS)
Superior verbal and written communication skills to inform executive decision-making and report status to corporate governance bodies, including group facilitation and preparing reports, proposals, briefing materials, presentations, and other communications.Strong consulting skills to engage with stakeholders.Ability to prioritize workloads, demonstrate critical thinking, identify problems, and develop and implement solutions.Strong customer service orientation to effectively meet client needs.Demonstrated team player with excellent multitasking abilities and a proven track record of meeting strict deadlines.5. OPS AND HEALTH CARE EXPERIENCE (5 POINTS)
Demonstrated experience in a health or clinical context.Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context.Demonstrated experience with privacy and security requirements for software development in a healthcare or clinical context.MANDATORY REQUIREMENTS (Candidates must meet all requirements below)
Experience in development of communication plans, change management strategies and training plansStrong presentation and group facilitation skills with the ability to work effectively with a diverse group of internal and external stakeholdersExperience applying a structured change management approach and methodology for assigned initiativesExperience defining and measuring success metrics to track adoption, utilization and proficiency related to changesNOT FOR YOU?
Check out our other opportunities at or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.WHY WORK WITH TRI-GLOBAL?
Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.
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