INVESTIGATOR

JOB OBJECTIVES
Provide support to the Production department through:

• Monitoring and documenting events and incidents to assess their impact on product quality.
• Conducting investigations: data collection, verification, analysis, and report writing.

2. PRIMARY FUNCTIONS

• Initiate, investigate, and close deviations within deadlines and in accordance with corporate procedures.
• Lead investigations and write incident and complaint reports.
• Assess trends in collaboration with the Quality Assurance team.
• Coordinate corrective actions related to incidents and organize meetings when necessary.

Other

• Participate, as needed, in drafting and updating the department’s Standard Operating Procedures (SOPs).
• Ensure compliance with health and safety rules (handling, behavior, etc.).
• Perform any other related duties deemed relevant to the position.

3. EXPERIENCE REQUIREMENT AND APTITUDES

• Bachelor’s degree in science or any other relevant education.
• Minimum of 3 years of experience in a similar position, preferably in the sterile pharmaceutical industry.
• Knowledge of Canadian and international Good Manufacturing Practices (GMP).
• Bilingual (French and English) with excellent written and verbal communication skills.
• Proficiency in computer tools, particularly the Microsoft Office suite.
• Strong analytical and synthesis skills, sound judgment, and problem-solving abilities.
• Experience in technical writing.
• Team spirit.
• Dynamism, rigor, autonomy, and attention to detail.
• Strong organizational skills and ability to manage priorities.
• Ability to work under pressure and meet tight deadlines.