Oracle Netsuite Client Success Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.We believe flexibility and in-person connection both play an important role in how we work and grow.Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship‑building. Some roles may be virtual or primarily on‑site based on role requirements, team priorities and client needs.Responsibilities
Designing and coding solutions using Oracle NetSuite SuiteScript and native functionality to meet business objectives.Troubleshooting business application issuesProviding client remote supportUnderstanding how to obtain client business requirements and applying them to Oracle NetSuite.Participation in project scoping and solution developmentAdopting and learning new technologiesWorking and interacting with various teams and third parties in the configuration of their Oracle NetSuite systemManages the scope, budget, and controls change management of the projectUnderstand functional and technical requirementsCreate time estimates for developmentManage development efforts and report status updates, using the systems and following firm established processesPerform unit testing/QA of development to ensure the business requirements are being met as requestedPerform solution and/or code reviews when applicable ensuring best practices are being metRequired Qualifications
5+ years of development and design experience within NetSuite, including advanced scripting and integrationsUnderstanding and experience with NetSuite SuiteScriptExpertise in dealing with NetSuite Concurrency LimitsStrong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSDProven record in designing and implementing integrations across multiple vendor productsExtensive experience with various deployment methodologies, including manual deployments and SDFExceptional customer‑facing skills, with the ability to conduct stakeholder interviews and capture requirements.Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs.Thrive on working in a fast‑paced environmentAbility to multi‑task through various work assignments and changing prioritiesReceptive to feedbackAt RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $93,000 - $170,100 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.RSM does not tolerate discrimination and/or harassment based on race;
colour;
creed;
sincerely held religious beliefs, practices or observances;
sex (including pregnancy or disabilities related to nursing);
gender (including gender identity and/or gender expression);
sexual orientation;
national origin;
ancestry;
familialor marital status;
age;
physical or mental disability;
citizenship;
political affiliation;
medical condition (including family and medical leave);
domestic violence victim status;
past, current or prospective service in the Canadian uniformed service;
Canadian Military/Veteran status;
pre‑disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at View phone number on ca.hrm.tc or send us an email at View email address on ca.hrm.tc work at RSM?
At RSM, we accomplish meaningful work and make an impact on the world around us. We work hard to fully understand our clients and work even harder to understand and identify your unique skills. We celebrate the differences among us and empower our talented professionals to grow forward, both personally and professionally. Our clients benefit from fresh insights and energy as we collaborate to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.
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