Global Key Account - General Merchandising Manager

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

As a member of the Global Merchandising team; this role reports to the Global Director of Channel Merchandising and will lead strategic global merchandising for both of our global key account (GKA) wholesale partners within the athletic specialty channel. You will lead a coordinated effort on shaping the strategic planning across multiple business units and in alignment of global category direction. Your team will own the global merchandising GKA plan(s) that are deployed by the regional channel merchandising teams across NA, EMEA and APAC. The plans will be informed by global business analytic insights, consumer research and marketplace dynamics.

Direct input into the global long-range plans with ownership of the key product, lifecycle management, architecture product mix and segmentation strategy for each account.

This position can be based at either our headquarters in Boston, MA, or our office in Warrington, UK, operating on a hybrid schedule of three days on-site and two days remote per week.

Major Accountabilities

• Oversight of a strategic GKA merchandising plan, aligned to the objectives and strategies of both businesses’ ambitions and New Balance brand alignment.
• Understanding of broader consumer behavior across lifestyle, fashion and sport marketplace. With an in-depth understanding of the target consumer within the distribution channel.
• Manage and develop team members by providing clear direction, coaching, feedback and support grounded in brand approach, commercial ambition and company values.
• Reconcile regional commercial input across both accounts, with direct input back through the global category merchandising team.
• Drive the GKA assortment strategy in each go-to-market milestone; ensuring priority categories and global model focus are executed in conjunction with model lifecycle planning and long-range plan.
• Development of assortments that achieve shape, share and product mix targets defined in the long-range-plans; while protecting integrity of key franchises through lifecycle management.
• Protect the integrity of key models and franchisees through disciplined lifecycle management and product segmentation.

Requirements For Success

• Bachelor’s degree or equivalent experience required, a minimum of 12-15+ years of industry experience with preferred working experience directly with wholesale partners.
• Candidate must be deadline oriented, analytically skilled, exceptional at managing multiple projects simultaneously, a resourceful problem solver with a DIY approach.
• Knowledgeable in channel segmentation, range architecture, product assortment planning, concept drivers and product flow.
• Sophisticated communicator, able to clearly present and negotiate with the key account team as well as influence multiple regions, cultures, and senior leadership.
• Candidate must have solid oral and written communications skills, that influence alignment to strategic direction of merchandising plan. An ability to build strong internal/external relationships.
• Candidate must be energetic, have a positive can-do attitude and experience working in a team environment with proven leadership skills that align the team to a common outcome.
• Ideal location is geographically close to the key account headquarters/New Balance offices; Manchester, ENG or Boston, MA with international travel requirements at key GTM gates.

Boston, MA Headquarters - (NB) Only Pay Range: $141,200.00 - $182,200.00 - $223,200.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.