lululemon Global Trade Systems Optimization & Strategy Manager

Description & Requirements

about this team

The Global Trade Optimization team is a support and strategic hub responsible for optimizing trade processes and capabilities through data-driven insights, technology enablement, process optimization, governance, and program execution. The team partners across Trade Compliance, Trade Operations, Global Fulfillment and Upstream Supply Chain, Finance, Technology, and regional business teams to drive efficiency, reduce costs, mitigate risk, and enable scalable trade programs worldwide. The team serves as the connective layer between business strategy, operations, and technology, ensuring that global trade capabilities are optimized through strong data governance, analytics, digital innovation, and program management.

core responsibilities

• This role serves as the primary business leader for trade systems capabilities, ensuring technology investments, business processes, and global trade programs align with organizational objectives and deliver measurable business value.
• As the business owner for trade technology solutions, this position is accountable for defining the product vision, roadmap, prioritization, and delivery of enhancements across the global trade ecosystem. Ensuring systems evolve to meet operational, compliance, and growth requirements.
• Define and maintain the multi-year trade systems strategy and capability roadmap aligned to business and trade objectives through partnership of our PMO and Technology teams.
• Establish and prioritize product and technology backlogs, enhancement requests, and technology investments based on business value and strategic priorities.
• Develop business cases and value realization plans for new capabilities, system enhancements, automation initiatives, and technology investments.
• Partner with Technology teams, vendors, and cross-functional stakeholders to translate business requirements into scalable solutions.
• Drive roadmap management, stakeholder engagement, release planning, and key performance measurement.
• Monitor health, user experience, utilization, and business outcomes to continuously improve technology capabilities and investments.
• Manage the Trade budget, including support annual operating planning, long-range planning, and resource allocation activities, ensuring investments are aligned to strategic priorities and value creation opportunities.
• Works closely with our internal Reporting, Forecasting, & Analytics function to manage financial savings and commitments with FP&A.
• Partner with PMO lead to establish performance measures and governance mechanisms to track portfolio effectiveness and return on investment.
• Monitor portfolio financial plans, business cases, forecasts, and delivery KPIs

qualifications

• Minimum BA/BS degree from a four-year accredited university in Business, Supply Chain , Technology, Engineering, Mathematics (STEM) or related discipline (advanced degree preferred). Product Management certification an asset
• Strong core consulting skills, with a demonstrated track record of quality delivery, interpersonal effectiveness, and cross-functional collaboration.
• Proven track record of delivering and deploying technical products in an agile
• environment.
• Exceptional written and verbal communication skills.
• Strong business, planning, and organizing skills; including the ability to provide innovative ideas to leaders, communicate value, gain approval and implement
• effectively.
• Demonstrated experience in developing and delivering executive-level presentations.
• Demonstrated leadership: with experience leading cross-functional teams, prioritizing work, managing change, developing, mentoring, clarity of purpose, motivated, relentless execution.
• Ability to drive results independently while thriving in collaborative environments. Strong critical thinking, logical structuring, attention to detail, and excellent analytical and communication skills (written and verbal)
• Excellent facilitation and issue resolution skills that involve conflicting goals with ability to drive consensus.
• Capacity to drive insights from quantitative and qualitative analysis.
• Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets.
• Deep desire to learn and improve by seeking, accepting, and acting on productive feedback.
• Demonstrated knowledge of general supply chain capabilities, technology, and metrics.
• Experience in agile delivery methods and tools (e.g., JIRA, Confluence, etc.) a plus. Highly proficient in Microsoft Office Suite products.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,000 - $147,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as In-Person under our SSC Workplace Policy:

• In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
  #LI-Onsite #LI-CH1