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Director Of Product Strategy Cxm Flex

Quadient

Winnipeg, MB
Shape Quadient CXM Flex strategy through product leadership, enterprise platforms, and cloud migration in a hybrid work model.The Director of Product and Strategy, CXM Flex owns the roadmap and outcomes for Quadient’s on-premise, self-hosted, and managed service Inspire portfolio. Reporting to the SVP of Product, this leader stewards mature enterprise software while modernizing deployment, APIs, identity, observability, and AI integration. The role partners with R&D, Customer Success, Professional Services, Sales, and strategic customers.Key Responsibilities:
Define long-term vision for the customer-hosted Inspire portfolioBalance install-base investment, modernization, and CXM SaaS migrationTranslate security, sovereignty, and compliance needs into capabilitiesLead product management across compliance, composition, delivery, and administrationOwn portfolio P&L and financial outcomesRequirements:
12-15+ years product management experience in enterprise software or SaaSAt least seven years leading product managersDeep CCM, CXM, content, or document composition expertiseExperience managing mature on-premise platform lifecyclesTechnical fluency in architecture, APIs, identity, and deployment topologiesLead CXM Flex product strategy, platform modernization, and migration while protecting enterprise customer outcomes at Quadient.
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