Financial Services Manager

Mercedes-Benz Markham is Hiring for an F&I Manager!How would you like to work with one of the most prestigious and well-respected automotive groups? Join Mercedes-Benz Markham! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.
Role OverviewAs an F&I Manager, you’ll build long-term customer relationships while offering finance and insurance solutions. You will ensure compliance with provincial and national laws and collaborate with dealership teams to deliver an exceptional customer experience.
Key Responsibilities
Sell financing, service contracts, GAP insurance, credit insurance, and other aftermarket products.
Deliver exceptional customer service through dealership systems and processes.
Maintain up-to-date knowledge of manufacturer products, financing options, leasing, and incentives.
Ensure compliance with Ontario and Canadian laws, as well as dealership policies.
Prepare accurate, thorough documentation for all transactions and vehicle sales/leases.
Maintain required reports and records for the dealership, manufacturer, and suppliers.
Participate in training sessions to stay current on industry practices.
Establish professional relationships with financial institutions and third-party vendors.
Keep customers and teams informed on vehicle delivery progress.
Resolve customer concerns professionally to uphold satisfaction.
Qualifications
Bachelor’s degree in finance, business, or related field preferred.
Proven experience in automotive financing and insurance, ideally within a dealership.
Strong understanding of financial products, lending practices, and relevant regulations.
Excellent communication and interpersonal skills for building lasting relationships.
Strong organizational skills and attention to detail.
Ability to thrive in a fast-paced environment and meet performance targets.
Valid driver’s license and clean driving record.
Motor vehicle sales certification.
We offer competitive salaries and generous benefits!
Excellent Group Benefits package
Group RRSP Contribution program
Work/life balance
Training and support programs
Boot and tool allowance
Corporate support
Mentorship and development
Unlimited careers opportunities within our automotive group
We thank all applicants for their response;
however, only those considered for an interview will be contacted.
Mercedes-Benz Markham is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).
AIStatement:
Thisjob posting may involve the use of Artificial Intelligence (AI) or automatedtools to assist in screening or assessing applications. These Tools do not makefinal decisions.
Allapplicant information and results are reviewed by human employees before anyselection decisions are made.
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