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Customer Operations Leader: Drive Experience & Improvement

407 Etr

407 ETR is seeking a Manager, Customer Operations to lead customer-focused operational strategies at the Woodbridge location. You will guide service delivery enhancements, coach direct reports, and drive continuous improvement across channels including phone, web, and mobile.This role emphasizes data-driven decision making and strong stakeholder partnerships. With 5+ years of managerial experience in customer operations, you will manage initiatives, monitor KPIs, and ensure alignment with
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Vacancy posted 2 hours ago
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