Senior Dxp Dam Systems Analyst

Lead DXP/DAM and Shopify solutions as a Senior Business Systems Analyst supporting enterprise platforms and measurable user outcomes. This is a twelve-month fixed-term contract.The Senior Business Systems Analyst partners with business and technology teams across The Salvation Army. You will translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM platforms. The work includes requirements analysis, platform delivery, integrations, and solution design.Key Responsibilities:
Lead requirements gathering across business, digital, and operational workflowsTranslate business needs into clear functional specificationsFacilitate stakeholder workshops, interviews, and design sessionsPartner with architects, developers, and integratorsManage requirements, scope, and quality throughout projectsRequirements:
Seven to ten or more years as a Business Systems AnalystHands-on DXP/DAM implementation and Shopify e-commerce experienceExpertise in requirements analysis, process modeling, and solution designExperience with SaaS and cloud-based platform ecosystemsUnderstanding of integrations, APIs, and relational databasesApply enterprise analysis, DXP/DAM expertise, Shopify knowledge, and stakeholder facilitation across The Salvation Army’s platforms.
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