Senior Director Investment Transfers

Lead investment transfer operations at National Bank, applying operational leadership and transformation expertise in a hybrid work model. Guide six managers across wealth management operations.As Senior Director, you oversee inbound and outbound transfers while supporting stability, efficiency, and client experience. Your leadership will advance continuous improvement, operational excellence, and strategic transformation across a complex environment. The position includes occasional travel to Toronto and requires French and English.Key Responsibilities:
Lead incoming and outgoing investment transfer activitiesEnsure performance and compliance with service commitmentsExecute stabilization plans improving productivity and client experienceResolve critical issues and implement sustainable solutionsLead transformation linked to the Ciro Transfer programRequirements:
Bachelor’s degree and seven to ten years’ relevant experienceExperience managing complex operations and managersExpertise in transformation, continuous improvement, and operational excellenceKnowledge of wealth management, investment operations, or financial servicesFrench and English language proficiencyBring strategic vision, coaching, and operational transformation leadership to National Bank’s investment transfer activities and wealth management business lines.
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