Site Supervisor

Overview

Job Skills / Requirements

Site Description:

Working out of Cumberland Regional Hospital in Amherst, this position also covers All-Saints Springhill Hospital, & the North Cumberland Health Care Centre in Pugwash.

Position Details:

Position:  Site Supervisor

Site:  Cumberland Regional Hospital, All-Saints Springhill Hospital, North Cumberland Health Care Centre

Hours: Monday-Friday; 7am-3pm

Payrate: $24.50/hr 

Key Responsibilities:

The Site Supervisor is responsible for the direct supervision & monitoring of all security related duties for their site(s). They are to ensure adherence to all security operations, and that policies & procedures of the client and Paladin are followed. You are responsible for all aspects of Paladin's day to day business at your site and are the frontline representative/extension of Paladin Management.

As a Paladin Supervisor, you’re expected to assist with the continued development of all officers working at your site as well as the enforcement and development of new & existing policies and procedures. You should ensure that all paperwork is completed in full and to the standards expected by Paladin & our Client. You are expected to investigate all issues/complaints brought forward to you and pass those findings on to the Management Team.

Paladin Supervisors work closely with their assigned Portfolio Resource Coordinator & Client Service Manager to ensure that all of the needs of the Client are being met and that the security department at their site is running smoothly.

Specific Duties

• The duties of the Site Supervisors are to run the shift & team effectively. This includes daily paperwork (ie: incident reports, daily log sheets, contractor sign in/out sheets, shift sign in log, memo books, and monthly audit forms)
• Operational requirements that must be met include: escorts, daily unlocks and lock ups, accesses, and any emergency response that arises (i.e. Fire alarms, first aid calls, etc)
• Site Supervisors are responsible for ensuring all incidents reports written during their shifts are completed and legible
• Site Supervisors will be first response to all major emergencies and command their shift to react accordingly.  This may require dealing with emergency agencies or directly with the client
• The Site Supervisors must also have knowledge of the Operation Manuals and the information at base to contact whomever is necessary
• Site Supervisors are also responsible for ensuring open communication amongst their staff. Problems with morale, or staff, must be reported immediately to the CSM
• Site Supervisors will ensure the desk area is kept clean and that all binders are audited weekly
• Site Supervisors will ensure the base area has all keys and passes accounted for and will not distribute any equipment without checking proper identification
• Site Supervisors will check their email and print off necessary memos for the appropriate binders
• Site Supervisors must ensure all officers have been briefed properly at the beginning and end of their shifts and that the officers on their shifts have received their breaks in a timely manner.
• Site Supervisors must ensure all staff is present before they themselves leave the site and will stay if no other officer is able until a suitable replacement arrives
• Site Supervisors will regularly audit the notebooks of officers, ensuring the a high quality of reporting is upheld 
• Site Supervisors who issue a disciplinary citation or accolade citation will forward the paperwork to the CSM/HR

Prerequisites

• Previous supervisory experience
• Previous security experience, healthcare security experience preferred
• Able to clear a criminal background check
• Authorization to work (full-time) in Canda
• Intermediate (Standard First Aid CPR C)
• Previous training in Use of Force and Management of Aggressive Behaviour is preferred. Candidates without this training can enrol into Paladin's onboarding program

Why choose Paladin?

• Training & professional development
• Competitive wage & benefits package
• Free Uniforms
• Company paid Security license
• Dry cleaning & tailoring allowance
• Paid vacation & sick days
• Flexible, daily pay options available

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

First Aid and CPR - Level C Certification

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Sick Days