Vice President Operations At Betz Pools Whitchurch Stouffville (Whitchurch-Stouffville)

Lead operational success at Betz Pools Limited as a Vice President of Operations in Stouffville, Ontario. Drive excellence in service, technology, and customer satisfaction across multiple departments. Betz Pools, a prestigious pool brand since 1945, is seeking a Vice President of Operations.

This role focuses on enhancing operational performance and growth, with a specific emphasis on the industry-leading White Glove Weekly Service Division. You will champion accountability, improve efficiency through technology, and develop leadership throughout the organization.

Key Responsibilities

• Lead and develop department managers effectively
• Implement and manage the Entrepreneurial Operating System (EOS)
• Oversee the strategic growth of weekly service division
• Monitor customer satisfaction metrics and retention rates
• Utilize technology for operational excellence and decision‑making

Requirements

• 10 years of senior operations leadership experience
• Proven experience managing multi‑department teams
• Robust operational and financial acumen
• Exceptional leadership and communication abilities
• Preference for EOS and NetSuite experience

Enhance operational accountability and elevate service quality to ensure exceptional client experiences at Betz Pools Limited.