Warehouse Supervisor (Sunday-Wednesday, 4:30pm-2:30am)

The ‘Operations Supervisor’ role oversees warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower and equipment of the hourly workforce while nurturing an environment that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement. Within the scope of his/her responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service. This position provides strong technical support as well as direction, guidance & leadership to the Warehouse Department at an assigned distribution centre. Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions Assign daily work duties to drivers and warehouse workers ensuring safety, service and productivity and reliability Requirements are met Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset) Create and maintain production and/or master delivery schedules, including route, restaurant and other pertinent information Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service etc. Maintain and audit weekly payroll entries for warehouse workers Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s) Oversee quality control for in-house and en-route product Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another Review service providers’ performance to ensure service and quality Requirements are met and cost controls are met Perform supervisory functions which include follow up with drivers and/or warehouse workers while holding employees accountable through recognition & discipline Participate in training, inspection, investigation and continuous improvement programs Facility & Equipment Ensure compliance with industry, company and sanitation standards, including making sure physical plant and transportation equipment is free from hazards and meets legislated Requirements Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations Other projects or duties as assigned Bachelor’s degree (or equivalent) in business, engineering, logistics or related field Ideally shall have three to five years’ experience in high-volume, food service, unionized distribution, or logistics Strong computer software (i.e., MS Office) skills required Experience with Routing and Onboard Software, a strong asset