Policy and Procedures Documentation/Writer
$83 per hourTemporary
Our client, a top banking client in Canada is looking to hire
Policy and Procedures Documentation/Writer for their team with a contract for 6 Months with potential extension or conversion to Permanent based on performance. Hybrid - 2 days in Toronto Office.
Day to Day Responsibilities:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.
- Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:
- Authoring of new U.S. Addendums based on input from U.S. policy owners
- Reviewing and updating content related to existing Addendums as they are being renewed
- Ensuring compliance and consistency of all policy documents with FFEIC guidelines
- Active monitoring of renewals and material changes of Global policies which might trigger changes to U.S. Addendums
- Acting as Policy SME within the department and conducting policy writing training and workshops for all policy owners
- Serving as liaison between GTA U.S. and U.S. Risk Governance and Policy ("USRGaP") group, representing GTA U.S. in all workshops and decision-making processes at the SBUS level
- Understands, articulates and implements policies and procedures within the team and establishes new and/or updated processes, goals, scope and/or tooling
- Creates and maintains the inventory of all global policies applicable to U.S. Technology activities:
- Monitor policy changes
- Identify new SBUS Addendums needs
- Manage the annual U.S. addendum renewal and approval process in the Clausematch system
- Assist owners in dissemination and evidence keeping process
- Produce adoption, review and approval reports as required
- Provide Impact Analysis of changes to existing documents
- Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with bank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- 10+ years of experience in technical (Policy & Procedures) writing in the Information Technology space
- Bachelor's degree and/or extensive relevant experience
- Experience in preparing policy and process documentation
- Experience in preparing Standard Operating Procedure documentation
- Proficient in MS-Office productivity applications (including SharePoint and Microsoft Teams)
- Knowledge in IT Asset Management and Decommissioning
- Excellent verbal and written communications skills
- Champions a high-performance environment and contributes to an inclusive work environment.
- Demonstrated expertise
- Ability to manage multiple and complex projects / initiatives
- Awareness of multiple mandates in developing product / product delivery
Vacancy posted a month ago
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