Clinical Programs & Implementation Specialist
$96.66k - $120.82k per yearSupport Services Office
At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!
What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:
- A competitive compensation and vacation package
- Employer Paid Health & Dental Benefits
- RRSP with Company Match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with Company Match
- Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
What You’ll Be Doing:
Reporting to the Senior Director, Quality & Clinical Programs, this role is responsible for supporting the design, development, and implementation of enterprise clinical programs, policies, standards, and tools. As a key execution-focused role, the Specialist ensures that clinical initiatives are translated into practical, operationally effective solutions that can be successfully implemented and sustained across communities.
How You’ll Succeed:
- Support the development and evolution of enterprise clinical programs, policies, procedures, and standards across all divisions of the organization
- Translate strategic program direction into practical tools, workflows, and implementation resources.
- Assist in the development of standardized clinical frameworks that support consistent care delivery and operational excellence.
- Lead and support the implementation of new clinical programs and initiatives across communities.
- Develop structured implementation plans, timelines, and rollout strategies to support successful adoption.
- Partner with Clinical Care Partners, IPAC, Quality, and operational teams to ensure programs are effectively integrated into practice.
- Monitor implementation progress, identify barriers, and support resolution to ensure successful outcomes.
- Support change management activities associated with clinical program implementation, including communication plans, stakeholder engagement, and adoption strategies.
- Support the evaluation of clinical programs through data analysis, feedback collection, and outcome measurement.
- Support clinical and operational leadership with regulatory inspection readiness & compliance excellence.
- Provides subject matter expertise for accreditation preparedness and survey execution.
- Work closely with the Senior Director, Quality & Clinical Programs and subject matter experts (Clinical, IPAC, Quality, Pharmacy, Professional Practice) to support program development and execution.
Who you are:
- Bachelor’s degree in Nursing, Health Sciences, Health Administration, or a related discipline.
- Clinical background strongly preferred
- 3–5 years of experience in clinical program development, quality improvement, or healthcare operations.
- Experience supporting implementation of programs or initiatives in multi-site healthcare environments.
- Familiarity with LTC, Continuing Care, or Retirement Living environments is an asset.
- Strong ability to translate strategy into practical tools and execution plans.
- Excellent project coordination and organizational skills.
- Strong problem-solving and analytical capabilities.
- Effective communication and stakeholder engagement skills.
- Ability to manage multiple priorities and adapt in a dynamic environment.
- Collaborative, solutions-oriented approach.
- High attention to detail and follow-through.
- Commitment to quality, resident care, and continuous improvement.
What you need to know:
- The salary range for this position is: $96,655.00-$120,818.50
- Any offer of employment will be conditional upon a criminal background and references check.
- This posting is for a new position
- Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position .
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process .
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