Senior Public Safety Technology Manager

Shape public safety technology delivery through 911 systems expertise, project leadership, and stakeholder communication. This hybrid assignment includes travel.The Senior Project Manager/Leader works with CACC management and PSAP communities on Ontario’s NG911 transition. You will apply knowledge of current and emerging 911 technologies, operational standards, vendor solutions, and integrated project delivery. Responsibilities include readiness, training, requirements, procurement, implementation, risk management, and reporting.Key Responsibilities:
Develop plans for NG911 readiness, training, communication, and testingApply CRTC ESWG expertise to Ministry response planningEvaluate technical risks and establish mitigating strategiesPromote I&IT project management standards and methodologiesControl estimates, gating, forecasts, reconciliation, and actualsRequirements:
Experience in public safety operations and dispatch centresKnowledge of Ontario PSAP standards and CAD integration practicesFamiliarity with call handling systems supporting text and videoExperience developing project processes, communication tools, and integrated plansAbility to manage complex groups and diverse stakeholder expectationsUse public safety technology knowledge, fiscal control, and project communication skills to advance NG911 delivery across Ontario.
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