Overnight Bellperson

Job Responsibility:

PRIMARY FUNCTION

The Overnight Bellperson is a crucial member of the guest services team, representing Canadian Rocky Mountain Resorts during the night hours. This role encompasses a range of responsibilities, including guest transportation, ensuring the completion of nightly duties, and upholding the high service standards and safety protocols of CRMR.

REPORTS TO

Bell Captain/Front Office Manager/Assistant Front Office Manager/Guest Services Supervisor

HOURS

As required

DUTIES & RESPONSIBILITIES

• Provide timely, courteous luggage delivery and guest transportation services between the hours of 11PM - 7AM.
• Drive hotel shuttle vans to transport guests to/from the property safely and efficiently.
• Assist with front office duties including but not limited to guest check-ins/check-outs, phone reception, preparing reports, and responding to guest requests and issues.
• Perform safety walks and verify security of all facilities during overnight shift.
• Respond promptly to maintenance issues such as fire alarms, boiler checks, plumbing malfunctions etc.
• Ensure bell carts, shuttle vans and related equipment are properly maintained, cleaned and sanitized.
• Aid housekeeping team with overnight cleaning tasks in public areas and heart-of-house as needed.
• Act as night security presence and contact for resort staff and guests.

EXPERIENCE

• Valid driver's license with clean driving record.
• Previous hospitality experience preferred.
• Excellent communication and customer service skills.
• Detail and safety oriented.
• Ability to multi-task and prioritize in a fast-paced environment.
• Physical requirements include the ability to endure long periods of standing, sitting, bending, and lifting (up to 50 pounds may be required).
• Comfortable working independently through the overnight shift.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can't apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at View phone number on ca.edajobs.com.

We look forward to receiving your application.