Hotel Revenue And Guest Services Manager
Vitrum Industries
Grow Siesta Suites reservations through pricing, promotions, and guest service while leading front desk operations and team development.This Front Office Manager role blends hotel revenue activity with guest experience leadership. You will monitor occupancy, ADR, RevPAR, pace, and pickup, then recommend pricing changes with the GM. You will also train staff to convert enquiries, promote upgrades, and deliver consistent service from booking through check-out.Key Responsibilities:
Monitor occupancy, ADR, RevPAR, pace, and pickupAdjust rates and promotions across seasonal periodsBuild group, corporate, sports, and wedding businessTrain staff to convert enquiries and upsell upgradesPlan offers and packages supporting direct reservationsRequirements:
Five-plus years in hotel operationsTwo-plus years leading front office or guest servicesTrack record of pricing, promotions, packages, or salesComfort with budgets, labor costs, and hotel metricsExperience with revenue or channel management tools preferredUse reservations strategy, revenue awareness, and guest services leadership to strengthen Siesta Suites performance through every season.
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Monitor occupancy, ADR, RevPAR, pace, and pickupAdjust rates and promotions across seasonal periodsBuild group, corporate, sports, and wedding businessTrain staff to convert enquiries and upsell upgradesPlan offers and packages supporting direct reservationsRequirements:
Five-plus years in hotel operationsTwo-plus years leading front office or guest servicesTrack record of pricing, promotions, packages, or salesComfort with budgets, labor costs, and hotel metricsExperience with revenue or channel management tools preferredUse reservations strategy, revenue awareness, and guest services leadership to strengthen Siesta Suites performance through every season.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
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