Sales Consultant / Lifestyle Program Manager

The Opportunity

Are you passionate about helping seniors find the right place to call home? Chartwell is looking for a Sales Consultant & Lifestyle Programs Manager to guide prospective residents and their families through a supportive and informative decision-making journey. In this key role, you’ll drive occupancy, build strong community relationships, and contribute to a warm & welcoming environment for residents. As well as implementing programs and services to meet the social, physical, intellectual, emotional, vocational, and spiritual needs of all residents. 

What You’ll Do

Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates

Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities

Build and nurture referral networks and community partnerships to generate leads

Represent Chartwell at events to increase visibility and drive local engagement

Collaborate with internal teams to ensure a smooth and welcoming resident experience

Partner with Marketing on promotional events and materials

Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation

Implement Chartwell approved Programs within the six dimensions of wellness (i.e. social, physical, intellectual, emotional, vocational and spiritual needs). 

Evaluate and enhance the resident experience with engaging and memorable programming, 

Prepare and provide communication tools (newsletters, posters, notices, calendars, etc.) to internal and external customers. 

What You’ll Bring

Proven sales ability with a consultative approach

Experience in a senior living or service-focused environment is an asset

Experience using CRM systems (Yardi preferred)

Excellent communication and relationship-building skills

Highly organized with the ability to multi-task and meet timelines

Customer-focused, empathetic, and professional in all interactions

Computer literate, including Microsoft Word and Excel

Knowledge of the local community and surrounding area is a plus

Valid Driver’s License, or reliable means of transportation

What We Offer

A safe, inclusive workplace where you’re supported and appreciated 

Competitive compensation and benefits 

Opportunities for leadership development and career growth

A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

Ability to work flexible hours including some evenings and weekends

Criminal Reference Check

Some local travel may be required

Comfortable using AI and other digital platform systems and tools to support daily work