Golf Industry Implementation Consultant

Elevate customer experiences as a Field Implementation Consultant with Lightspeed. This role involves overseeing client onboarding for the Golf sector—offering both remote and in-person support. As the technical main point of contact, you'll bring over 3 years of experience in customer service to ensure smooth onboarding processes. Travel is expected approximately 60% of the time, and your responsibilities include managing customer communications, timely project completions, and updates to CRM records—all while utilizing your troubleshooting skills to resolve issues. Key Responsibilities:

• Serve as the primary technical contact for customers
• Deliver both remote and onsite support effectively
• Manage customer onboarding workflows and timelines
• Keep customers informed about their implementation status
• Update project records in CRM tools for each customer

Requirements:

• 3+ years in a technical customer support role
• Strong knowledge of the Golf Industry
• Understanding of business networking principles
• Excellent communication and presentation skills
• Availability for extensive travel

Bring your passion for technology and customer satisfaction to Lightspeed and help transform the Golf industry. #J-18808-Ljbffr