Document Controller - YYJ

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Position Summary

The Document Controller is accountable for the Document & Records Management function within the Customer Service and Product Quality Department, including Document Control activities at other sites, and Quality Systems and relevant Document & Records Management Systems.

Key Responsibilities

• Scan and file daily records.
• Assist in locating legacy records (on- and off-site).
• Lead continual improvement projects based on the outcome of data analysis, corrective and/or preventative actions, etc., in accordance with company procedures (e.g., new storage solutions, new scanning solutions, etc.).
• Digitize legacy records (paper, microfilm, microfiche, and aperture cards).
• Backfill Document Control when necessary.
• Assist with training new hires on current processes, procedures, and EDMS.
• Maintain up-to-date Document Control procedures, including work instructions and forms.
• Support third-party audits, including managing required corrective action plans for Document Control & Records Management findings, as applicable.
• Manage the day-to-day control of document systems, including electronic storage, hardcopy storage, printers, plotters, Mylar distribution and control, electronic storage software training, and software and hardware upgrades.
• Maintain weekly priorities while monitoring KPIs for Document Control to meet service-level expectations of departments using Document Control services.

Qualifications

• High school diploma or equivalent.
• Post-secondary education preferred.
• 1 to 3 years of experience in Document & Records Management preferred.
• Excellent paper and electronic filing skills.
• Proficient in document scanning processes.
• Proficient in Word, Excel, Outlook, and Adobe Acrobat.
• Familiarity with EDMS (Adept, Laserfiche, Kodak).
• SharePoint experience.

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

• Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
• We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.