Loss Prevention Store Investigations Supervisor

TJX Canada

Chez TJX Canada, chaque jour apporte de nouvelles occasions de croissance, de découverte et d'accomplissement. Vous ferez partie d'une équipe dynamique qui prône la diversité, encourage la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos centres de distribution, nos bureaux d'entreprise ou nos magasins de détail, comme WINNERS, HomeSense, et Marshalls, vous trouverez de nombreuses occasions d'apprendre, de vous épanouir et de faire une différence. Rejoignez l'équipe de TJX - une entreprise du palmarès Fortune 100 et le chef de file mondial de la vente à prix réduits

We’re looking for a Store Investigations Supervisor to lead a team focused on reducing theft and fraud in our stores. You’ll train and support Store Investigators to help them succeed, and work closely with Store Management and Analytics teams to improve strategies and use resources effectively. Join us to make a real impact on Loss Prevention while building a strong, positive team environment.

Why Work With Us?

• Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.
• Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

What You’ll Do

• Lead and Support: Guide a team of Store Investigators in daily activities to prevent theft and fraud, ensuring they have the resources and support needed to be effective.
• Team Management: Oversee scheduling, labor allocation, payroll, and attendance, making sure the team is well-organized and productive.
• Training and Development: Train and develop Store Investigators, setting goals and expectations, reviewing performance, and creating development plans for each team member.
• Collaboration: Work with the Analytics Manager to allocate resources effectively and identify training opportunities. Partner with Store Management to gather feedback and improve Loss Prevention practices.
• Data Management: Ensure investigators maintain accurate records of apprehensions and external issues, and share relevant intelligence with Loss Prevention partners and stores.
• Reporting: Generate monthly KPI reports to identify trends and provide insights to leadership and field Loss Prevention partners.

About You

• Experience: At least 5 years of investigation experience, with a minimum of 2 years in a management or supervisory role.
• Licensing: A provincial security license is required in some provinces. Applicants must be licensed under applicable provincial laws before starting and must maintain the license if legally required.
• Leadership: Demonstrated leadership skills, acting as a collaborative partner with senior management and positively influencing staff.
• Technical Skills: Strong technical aptitude and willingness to use relevant technologies. Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).

Posting Details

• Posting End Date: August 5th, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Renseignements supplémentaires : Tous les candidats âgés de 18 ans et plus seront soumis à une vérification de leur casier judiciaire durant le processus d’embauche.

Cette offre d’emploi vise un poste déjà existant et vacant au sein de notre organisation.

TJX Canada utilise l’intelligence artificielle (IA) pour aider à la présélection et à l’évaluation des candidats pour ce poste.

Associés internes de TJX : Veuillez vous assurer de soumettre votre candidature via la console centrale des emplois dans Workday. Ne postulez pas directement à cette offre d'emploi via le site carrière.

Address

60 Standish Court

Location

CAN Siège social – Mississauga, Ont.

Salary Range: $ 76,620.00-$107,268.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.