Director Operations And Strategy

Lead operational strategy and execution as a Director supporting independent medical assessments and rehabilitation services across Canada. Work hybrid in the Greater Toronto Area with regular office presence.Reporting to the President and COO, this senior leadership position connects strategic planning, operational alignment, and client management. You will translate business strategies into measurable departmental goals, lead transformation initiatives, and maintain relationships with insurer vendor managers. The role requires financial literacy, regulated professional services experience, and hands-on leadership across multidisciplinary operations teams.Key Responsibilities:
Collaborate on annual and strategic planning with executive leadershipTranslate strategies into priorities, metrics, and actionable departmental goalsChampion restructures, service launches, technology upgrades, and market expansionsLead insurer vendor relationships, reviews, escalations, and service performanceManage budgets, capacity, margins, volumes, and operational efficiencyRequirements:
Seven years of progressive operations leadership experienceThree years at director or senior management levelBackground in healthcare, disability management, insurance, or regulated servicesStrong financial literacy and strategic execution experiencePost-secondary education in business, healthcare administration, or related disciplineBring strategic planning, operational leadership, financial oversight, and insurer relationship management to this senior director position.
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