Associate Director; Personal & Commercial Banking Regulatory Change Compliance

What is the opportunity?

Reporting to the Director, FCAC Relations & Strategic Initiatives, this position is primarily responsible for overseeing and managing regulatory change initiatives impacting the Personal Banking and Commercial Banking businesses.

The key responsibilities include monitoring regulatory change alerts, participating in regulatory change projects, providing advisory support and guidance on new or amended regulations, identifying compliance risks, developing risk mitigation strategies, and preparing management reporting on material regulatory change initiatives.

What will you do?

• Act as the Subject Matter Expert (SME) for PB&CB Compliance on applicable regulatory change initiatives, informing discussions with senior management and regulatory bodies to build confidence in RBC’s ability to adopt to new and upcoming regulations by required timelines.
• Stay up to date on the latest regulatory changes, trends and developments to inform impacted stakeholders and support business regulatory change initiatives/projects.
• Act as second line of defense (2LoD) advisor and consultant, to communicate regulatory changes to the business in a timely manner, partnering with Legal to address interpretation and applicability considerations.
• Provide oversight and effective challenge to business partners on the end-to-end regulatory change implementation process, including impact assessment, risk assessment and implementation of systems, controls, policies/procedures and processes related to regulatory changes, raising compliance issues where appropriate and supporting the development of risk mitigation strategies.
• Prepare reporting and ongoing status updates to ensure that PB&CB businesses and Compliance senior management are aware of the latest status, key challenges and effective dates of regulations and to facilitate escalations, where required to ensure compliance by required timelines.
• Manage ongoing periodic updates required to PB&CB owned policies and procedures, including engaging applicable stakeholders for input, obtaining required approvals, socializing changes with impacted stakeholders and publishing policies on RBC’s policy and procedure library (PPL).
• Centrally manage ad-hoc events that impact compliance with consumer protection Bank Act requirements across multiple LOBs, by participating in working groups, flagging risks or instances of non‑compliance, supporting with Reportable Compliance Issue (RCI) reporting for these events and providing timely updates to impacted stakeholders and senior management.

What do you need to succeed?

Must have

• Work experience in risk management, personal or commercial banking businesses, audit or compliance (specifically consumer protection).
• Experience interpreting regulations, very strong written and verbal communication skills.
• Knowledge of personal and commercial banking products and/or consumer protection regulations.
• Ability to work proactively and be agile against tight timelines. Self‑starter that takes initiative with the ability to work independently. Highly organized and detail‑oriented.
• Strong collaborator with deep organizational awareness and relationship‑building skills, who can impact and influence partners across the organization (Compliance, Legal, RS&D and businesses) and build internal and external relationships.

Nice‑to‑have

• Strong project management and/or change management skills.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and management opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

Job Skills

• Audit Management, Audits Compliance, Bank Risk Management, Change Management, Compliance Management, Consumer Protection, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Interpreting Regulations, Product Services, Regulatory Compliance, Relationship Building, Risk Management, Risk Management Analysis, Risk Management Plans, Risk Management Tools, Stakeholder Management, Strategic Thinking, Time Management, Verbal Communications, Written Communication