Business Analyst

At the Trudell Medical Group of Companies our vision is to provide patients throughout the world with medical devices and services that make their lives better. The Group manufactures and globally markets some of the leading brands in respiratory care, including the AeroChamber brand of valved holding chambers, the Aerobika brand of OPEP devices, and the AeroEclipse brand of nebulizers. Trudell Medical Limited is the Corporate entity within the Trudell Medical Group of Companies and operates out of our offices in London, Ontario Canada.

Business Analyst is a role in our Corporate IT team.

• Must be available to work 4 days/week in office (Monday - Thursday) with the option to work from home Friday.

Your success in this role will be grounded in your values as a person who always acts with integrity and who treats everyone with respect. You continuously improve the systems and processes around you, and you take accountability for your work. You thrive in a team environment where you are open to learning from others, adjust to others’ styles, and drive hard to reach shared objectives.

You have a post-secondary degree in Business Analysis or a related field and at least 4 years of related experience. You have previous experience eliciting and documenting software-related requirements. A CBAP, CCBA or PMI-PBA certification is an asset.

Your Skills

• Proficiency in and experience with project management/collaboration tools
• Proficiency in and experience with process and architecture modelling tools
• Experience creating agile documentation such as user stories and acceptance criteria
• Experience creating process and architecture documents corresponding to common standards such as UML, BPMN, and ArchiMate
• Experience with Dynamics GP or other ERP systems
• Experience with enterprise-grade CRM tools such as Salesforce or Dynamics 365
• Ability to manage requirements elicitation activities with a variety of stakeholders
• Ability to manage a workload that involves tasks from concurrently running initiatives
• Strong written and verbal communication skills
• Excellent listening and interpretation skills

As part of the Corporate IT team’s Project Management Office, you will elicit and document requirements, and test activities for software, hardware, and processed-based projects that support the Trudell Medical Group of Companies to meet its business needs.

Specifically, You Will Focus On

Business Analysis

• Evaluate business processes, uncover areas for improvement
• Elicit and document business requirements focused on business needs
• Facilitate requirements and solution validation activities to ensure project deliverables will meet key business needs
• Document AS-IS and TO-BE processes and solutions
• Evaluate solution options for suitability to business needs and Trudell’s technical environment
• Liaise with technical team members during solution design and execution activities
• Lead the implementation and execution of product and project activities
• Lead the execution of acceptance testing activities
• Contribute to the ongoing maturation and evolution of the PMO’s value focus and execution

Task Management

• Work with the rest of the PMO team to set out project tasks and timelines
• Support IT team task management activities as necessary

Communication and Administration

• Ensure clear and concise communications with both internal and external customers and suppliers
• Communicate insights into organizational needs and activities to IT and business team members
• Report on project and task dependencies, status, and progress
• Ensure documentation is completed for designated solutions
• Remain abreast of trends and changes tied to the profession and business

Salary Range: $75,000 - $108,000

Trudell Medical Limited has been named one of Canada’s Best Managed Companies each year since 2022. The award is a mark of excellence for privately-owned Canadian companies.

Trudell Medical Limited is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.

As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.

We are an equal opportunity employer and it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.