Cannabis Retail Keyholder Toronto

Lead retail shifts at Inspired Cannabis on King Street East, using customer service and problem-solving skills in Toronto. Support customers and teammates throughout each shift.

As a Keyholder, you provide on-shift leadership while helping the store run smoothly. You model high-quality service, support responsible cannabis education, and coach recommendations and sales techniques. The position includes store operations, compliance, cash management, merchandising, and team training.

Key Responsibilities:

• Deliver consistent customer service and resolve escalations
• Support informed, responsible cannabis education
• Coach product recommendations and sales techniques
• Execute opening, closing, and cash management procedures
• Oversee operations, compliance, cleanliness, and organization

Requirements:

• Minimum provincial regulatory age requirement, typically 19 or older
• Flexible availability for evenings and weekends
• Two-plus years in retail, hospitality, or customer-facing work
• Previous leadership or Keyholder experience preferred
• CannSell or equivalent provincial cannabis certification required

Bring leadership, communication, and cannabis retail knowledge to Inspired Cannabis while supporting compliant, customer-focused store performance.