Scotia Tire Front Desk Service Manager

Take the lead as Front Desk Service Manager at Scotia Tire & Alignment Services, where customer service and operational excellence are paramount.
In this full-time role, Scotia Tire is searching for a Service Manager who will orchestrate customer interaction and shop operations. You will be pivotal in ensuring smooth workflows, monitoring technician performance, and providing top-notch service recommendations. Your leadership will shape a positive work culture centered on accountability and team success.
Key Responsibilities: - Provide welcoming customer service at the front desk - Assist with tire service recommendations and sales - Coordinate daily operations for efficient workflow - Facilitate communication between customers and technicians - Ensure accurate processing of work orders and payments
Requirements: - Previous experience in fleet service or transportation preferred - Strong communication and customer service skills - Ability to multitask and stay organized in a busy environment - Proficiency in Microsoft Office and shop management tools - Valid driver's license is beneficial
Lead team efforts and improve customer satisfaction at Scotia Tire through this essential managerial role.#J-18808-Ljbffr