Senior Director, AI Enablement Development Manager (Toronto)

Senior Director, AI Enablement Development Manager

Location: Toronto, ON

Job ID: 2612877

Employment type: Full Time

Posted: June 27, 2026 – Application Deadline: June 27, 2026

What you’ll be doing

As Senior Director, AI Enablement Development Manager within the AI Platforms & Solutions team, you will be the operational backbone for CIBC’s Artificial Intelligence (CAI) platform and its ecosystem of sub-products. You will lead multiple development and QA teams to deliver, evolve, and optimize the CAI platform, including products such as Smart Library, Teams Notetaker, Agent Framework, Notebook/RAG engine, eCRM/Salesforce integrations, Outlook plugin, and Admin Console. You’ll manage the full software development lifecycle, drive engineering standards, and ensure the platform meets enterprise needs for reliability, scalability, and performance. Your role will involve hands‑on leadership, managing internal and vendor teams, balancing competing priorities, fostering a culture of quality and continuous improvement, overseeing release and quality governance, vendor relationships, and collaborating closely with stakeholders to translate business requirements into technical solutions.

How you’ll succeed

• Own the end‑to‑end delivery lifecycle for the CAI platform and its sub‑products, maintaining alignment with enterprise priorities and the VP’s strategic vision.
• Directly manage and mentor multiple squads of developers, QA engineers, and technical leads, fostering a high‑performance, accountable engineering culture.
• Serve as the primary intake and triage point for development requests, making real‑time prioritization decisions and managing scope changes with transparency.
• Oversee release management processes, ensure comprehensive QA coverage, and drive incident response and defect resolution in coordination with DevOps and InfoSec teams.
• Manage delivery relationships with external vendors, ensuring adherence to commitments, quality standards, and timelines.
• Partner with product leadership and other teams to translate business use cases into technical requirements, provide regular status reporting, and support enablement activities.

Who you are

• 10+ years of software development management experience, including 5+ years leading multiple concurrent product/platform teams.
• Deep technical expertise in AI/ML platform development, LLM integrations, or enterprise SaaS product delivery; experience managing dev and QA teams in Agile/Scrum environments.
• Knowledge of regulated environments; financial services experience preferred, with familiarity of technology risk, compliance, and governance frameworks.
• Proven ability to manage blended internal and vendor teams, hold partners accountable to delivery commitments, and drive performance across diverse groups.
• Strategic communicator who translates complex technical concepts into clear stakeholder updates and makes tough prioritization decisions with transparency and confidence.
• Degree or diploma in Computer Science or Software Engineering.
• Alignment with CIBC values: trust, teamwork, and accountability.

What CIBC Offers

• Competitive salary and incentive pay.
• Banking benefits, a benefits program, defined benefit pension plan, and employee share purchase plan.
• Vacation offering and wellbeing support.
• MomentMakers, a social, points‑based recognition program.
• Opportunities for career growth, including Purpose Day – a paid day off dedicated to personal development.
• Access to the latest technological tools and a culture that values innovation and client impact.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact View email address on ca.talent.com. You must be legally eligible to work at the location(s) specified above and, where applicable, have a valid work or study permit. The recruitment process may include attribute‑based assessments and other skills tests such as coding and French proficiency. Artificial intelligence tools may be used during the hiring process.

Job Location

Toronto – 81 Bay, 21st Floor

Employment Type

Regular – Weekly Hours: 37.5

Skills

• Artificial Intelligence (AI), AI Algorithms, AI Technologies
• Cloud Applications, Cloud Computing, Cloud DevOps, Cloud Infrastructure
• Data Quality, Data Security
• Infrastructure As Code (IaC), Infrastructure Engineering
• Microsoft Azure Cloud Services

At CIBC, we work to recognize you in meaningful, personalized ways and strive to create opportunities to tap into your potential. We pride ourselves on a culture where you can express ambition and work in a supportive environment that values trust, teamwork, and accountability.