Yotpo Ecommerce Account Manager

Build trusted relationships with Yotpo customers including Patagonia, Brooklinen, and Steve Madden while expanding Reviews and Loyalty solutions. Work hybrid, typically four days in the office.

Yotpo’s Commercial Account Managers support recognizable retail and digitally native brands. You will understand customer pain points, connect with stakeholders from managers to C-level leaders, and tailor solutions across eCommerce verticals. Success combines strategic account planning, consultative selling, and customer retention.

Key Responsibilities:

• Serve as a trusted advisor to client organizations
• Understand pain points and tailor thoughtful solutions
• Introduce Yotpo’s comprehensive product suite
• Navigate organizational levels and key stakeholders
• Tailor selling approaches across eCommerce verticals

Requirements:

• Two or more years of closing experience
• Top performance record in a closing role
• Mid-market SaaS quota-carrying experience
• Complex sales cycle management experience
• Effective use of SDR, Partner, and Marketing resources

Use consultative selling, account planning, and eCommerce knowledge to grow strategic Yotpo accounts and strengthen customer relationships.

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