Senior It Operations Specialist

Who We AreAs a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health, and well-being. For generations, we've been in the business of building communities for people to live, work and play.
Who We AreAs a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health, and well-being. For generations, we've been in the business of building communities for people to live, work and play.
Experience what it means to be part of our family and build a career you're proud of.
The Senior IT Operations Specialist is responsible for the reliability, security, performance, and ongoing administration of the organization’s technology environment.
This role manages a broad portfolio of business-critical infrastructure, enterprise platforms, and supporting technology solutions. The portfolio includes cybersecurity tools, networks, servers, cloud services, business applications, and disaster recovery capabilities across multiple locations.
About The Role
Manage a broad portfolio of business-critical infrastructure, enterprise platforms, and supporting technology solutions.
Work closely with internal stakeholders, external service providers and front-line support
Ensure that technology services remain secure, available, well maintained and aligned with operational requirements
Investigate and resolve day-to-day technology incidents affecting infrastructure, platforms, connectivity, security, or business applications.
Act as a senior escalation point for complex issues that cannot be resolved by front-line support.
Plan, provision, configure, maintain and monitor server infrastructure across on-premises, cloud and remote-site environments.
Administer, monitor, and maintain cybersecurity solutions used to protect systems, users, data, devices, and networks.
Experience
Post-secondary education in information technology, computer science, systems administration, or a related discipline, or an equivalent combination of education and experience.
Five or more years of progressively responsible experience in IT infrastructure, systems administration, enterprise applications, or technology operations.
Strong working knowledge of Microsoft 365 administration and identity services.
Experience with on-premises and cloud-based server infrastructure, virtualization, storage, backup, and recovery technologies.
Strong knowledge of wired and wireless networking, firewalls, virtual private networks, and internet connectivity.
Practical experience with cybersecurity monitoring, endpoint protection, vulnerability remediation, access controls, and incident response.
Experience developing, maintaining, or testing disaster recovery plans.
What We Can Offer YouJoin Our Team for a Supportive and Enriching Employee Experience!
We Believe In Creating a Workplace Where You Can Thrive And Feel Valued Every Day. Here’s What You Can Look Forward To
Comprehensive Benefits Packages*: We've got you covered with benefits to keep you and your family healthy and happy.
Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we're committed to your professional growth.
Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role‑specific perks with our signature "Sif'Ton of Fun".
Employee Recognition Program: We love to celebrate and reward your contributions!
Employee Referral Program: Help us grow our team and be rewarded for successful hires.
Employee Donation Matching Program: We support your charitable efforts by matching your donations.
Employee Assistance Program: Everyday support for your personal and professional well‑being.
Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all.
Experience a workplace where your growth, well‑being, and contributions are truly valued. We can't wait to welcome you to our team!
For eligible positions
This posting is to fill a new vacancy.Artificial Intelligence (AI)The Company may use AI‑supported recruitment tools on a limited basis, but rest assured, our human Recruiter is involved in every stage of the recruitment process.
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