Living Learning Coordinator

Job Responsibility:

Housing and Conference Services (HCS) directly supports the University's Mission & Vision of Impact, Ambition and Transformation through Excellence, Inclusion and Community: Advancing Human and Societal Health and Well-being. We currently provide a distinctive living and learning experience for 3900 students focused on key educational priorities including self-discovery and learning; sustainability and wellness and inclusive excellence.

HCS concurrently drives a positive McMaster experience for guests, alumni, staff, faculty and students by providing accommodation and event coordination, which meet the highest standards of service excellence. HCS is a proud and significant ancillary contributor to the financial health of the University, and the core academic and research mission of McMaster.

HCS is currently in a time of significant expansion as capacity is expanding by 54% over the next 5 years, moving from 3900 to 6000 bed spaces across 15 buildings. This expansion will diversify the housing operation dramatically, from a traditional focus on the housing needs of first year undergraduate students, to the introduction of graduate, and family housing, in addition to a constantly diversifying internal and external client base.

The annual budget for HCS is currently (pre-expansion) approximately $31 million and we employ 100+ full-time and 250 part-time staff. HCS reports directly to the divisions of Student Affairs, as well as Operations & Finance.

Job Summary:

Responsible for supporting the creation of the residential curriculum, Living Learning Communities, and residence-wide academic initiatives that support students living in residence at the University. Develop, implement, coordinate and assess a variety of educational initiatives grounded in student development theory and a curricular approach. Establish and nurture new and existing partnerships with colleagues across the University.

Purpose & Key Functions:

• Administer the day-to-day operations of all living learning communities within residence.
• Develop, lead and assess the residence life unit's curricula for students.
• Provide support and guidance to student staff as it pertains to living learning communities and the McMaster residence curriculum and educational priorities.
• Participate with colleagues on the residence life management team to strive for continuous improvement by regularly supporting projects that improve overall residence product and experience.
• Write, develop and modify educational curricula plans based on assessment data collected and best practices associated with student learning.
• Develop, maintain, and coordinate a programming resource inventory related to educational topics and themes.
• Identify, develop, and maintain strong working relationships between the residence life office and various campus and community partners which assist in the education and development of residence students, including the student union.
• Facilitate meetings and workshops with members of the Residence life management team, student staff members and other student leaders pertaining to living learning communities and the residence curriculum.
• Research trends, issues and best practices in student development; continuously conduct regular reviews of learning programs and make improvements in relevant areas.
• Plan and coordinate a variety of workshops, programs and activities.
• Develop and deliver presentations, workshops and training module with campus and community partners.
• Work with the marketing team to develop materials to promote living learning communities and residence curriculum to current and perspective students.
• Answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
• Monitor budgets and reconcile accounts.
• Write a variety of documents such as correspondence, procedure manuals, reports, and minutes.
• Conduct database, literature, and web searches to find references and articles used for a variety of documents, reports, and publications.
• Provide policy and procedure information to others.
• Collect, verify, and input data into a variety of spreadsheets and databases.
• Apply standard mathematical skills such as calculations, formulas, and equations to perform a variety of calculations.
• Set up and maintain confidential records and filing systems, both electronic and hard copy.
• Handle sensitive material in accordance with established policies.
• Assemble, copy, collate, and disseminate a variety of documents and materials.

Supervison:

• Ongoing responsibility for supervising 10 or more student staff at any one time.
• Ensures adherence to quality standards for short term staff and volunteers.

Requirements:

• Bachelor's degree in a relevant field of study.
• Requires 3 years of relevant experience, including one year of supervisory experience in residence or a related environment.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at View phone number on ca.edajobs.com-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.