Sales Coach - CA - (REMOTE)

We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada.
This is a part-time, 6-month contract position.

Who is eXp?

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!

What you will do:

As a Sales Coach, you will play a key role in supporting, developing and retaining high-performing real estate agents. You will build trusted relationships with agents, drive accountability, improve productivity and help create a strong performance-driven sales culture.

• Agent Coaching & Accountability: Serve as the primary point of contact for agents within your assigned Agent Pool, providing ongoing coaching, mentorship, guidance and accountability to help them achieve their production goals.
• Agent Retention & Engagement: Build strong, trusted relationships with agents by adopting an agent-as-client mentality, providing coaching, advising and negotiation support to help retain top sales talent.
• Sales Performance & Productivity: Conduct regular daily and weekly accountability calls with agents, reviewing key performance metrics, identifying opportunities for improvement and supporting agents in achieving their sales targets.
• Performance Tracking & Reporting: Monitor and report on agent productivity, including deals per agent per month and hand-off-to-deal conversion rates, providing insights to support effective leadership and decision-making.
• Training & Development: Facilitate engaging, interactive small-group training sessions that encourage collaboration, knowledge sharing and peer-to-peer learning.
• Agent Onboarding & Education: Support the ongoing development and implementation of onboarding resources, including the Skool platform, and promote awareness and adoption of Follow Up Boss (FUB) systems and best practices.
• Sales Process Development: Assist with reviewing, improving and updating Zoocasa onboarding and sales training materials to support consistent agent development and performance.
• Pipeline Management & Coordination: Partner closely with the Inside Sales Manager to ensure a seamless experience for agents and clients throughout the entire journey, from lead generation and hand-off through to deal completion and repeat business
• Agent Experience & Customer Service: Work collaboratively with brokerage services teams to gather feedback, identify operational challenges and support a positive experience for both agents and clients.
• Attend team meetings and contribute to ongoing sales initiatives and process improvements.
• Other accountabilities as assigned.

How you will make an impact:

• Build and maintain a high-performing, motivated and productive agent community.
• Strengthen agent engagement and retention through consistent coaching, mentorship and support.
• Drive a culture of accountability, consistency and continuous improvement.
• Help agents identify opportunities to increase their sales performance and achieve their business goals.
• Promote collaboration, knowledge sharing and best practices across the sales team.
• Contribute to improving onboarding, training and sales processes to support the continued growth of Zoocasa.
• Maintain regular communication with agents, team members and leadership through virtual meetings, calls and other communication channels.
• Take ownership of assigned responsibilities while managing priorities effectively in a remote working environment.

How you will grab our attention:

• 2+ years of experience in sales, sales coaching, sales support or a related field.
• Experience within the real estate industry or working with real estate agents is strongly preferred.
• Strong coaching, mentoring and relationship-building skills, with the ability to motivate and influence others.
• A strong understanding of sales performance, productivity metrics and accountability practices.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organisational and time-management skills, with the ability to manage multiple agent relationships and priorities.
• A proactive, solutions-oriented mindset with strong problem-solving and critical-thinking abilities.
• Comfortable facilitating group training sessions, virtual meetings and collaborative learning environments.
• Proficiency with Google Workspace and agent-focused platforms such as Follow Up Boss, SkySlope, Canva and Skool.
• Ability to adapt quickly to new technologies, systems and processes.
• Strong customer service orientation and a genuine passion for supporting agent success.
• Ability to work independently while collaborating effectively with a remote, cross-functional team.
• Flexibility to provide coaching, guidance and support outside traditional business hours when required.

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

What eXp provides:

• Fully remote work environment.
• Opportunity to work with a globally recognised real estate organisation.
• Access to eXp World, our immersive virtual office environment.
• Collaborative and supportive company culture.
• Access to professional development, training and learning opportunities.

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.