Leader - Learning And Performance Strategy

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.Canada Learning is responsible for building new capabilities critical to our firm's strategy at speed and scale, ensuring our home-office associates and branch team members are reskilled and upskilled to deliver industry-leading comprehensive planning and advice. Canada Learning operates as a durable team that serves Canadian specific priorities and Canadian specific enduring programs. The Leader, Learning and Performance Strategy is accountable to lead development and execution of learning strategies and roadmaps for several portfolios ensuring integration and alignment with firm business needs, enterprise strategy and regulatory environment. Execute strategic priorities and lead cross-functional teams to deliver business impact through strategically sequenced, continuous learning and performance initiatives that optimize performance and sustain targeted behavior change. In this role, you will be responsible for the strategic vision and long-term development of learning and performance professionals in service to Learning value delivery.Key Responsibilities
Ongoing responsibility to consult and collaborate with stakeholders to drive learning strategy and framework for professional development programs at all levels that build skills and capability, and support current and future organizational talent needsLead functional execution of learning intake to assess learning needs and resources from across the organization, including prioritized workstreams, region consultation and branch advisory.Employ a performance consulting approach to identify and address performance gaps, participate and represent learning in the strategic business plan development, ongoing business meetings and in decisions with stakeholders.Establish trusted partnerships as a consultant to business and functional leaders throughout the organization, employing diplomacy, objectivity, and learning sciences to strategize, influence, prioritize, plan, and deliver learning and performance experiences that improve overall firm performanceCollaborate with and influence business, providing well-informed and strategically critical inputs into firm strategic planning and identifying opportunities for learning and performance to yield measurable business outcomesLead the establishment and ongoing monitoring of learning and performance measures and outcomes across the Canada business segment, analyzing trends to adjust learning strategy and design as neededLead a team of learning and performance professionals to deliver results (people and process leadership) via strategy, influence, prioritization, planning, and delivery of learning and performance experiences that improve overall firm performanceIn alignment with Learning Strategy, build, guide, and lead a team of learning and performance associates to design and deliver high impact talent development learning experiences that yield needed and sustained performance resultsWhile leading in a matrixed environment, facilitate associates' development of strategy, design, and delivery capabilities through formal development plans, professional development opportunities, on-the-job coaching, and performance support.Establish a culture of continuous learning within Learning, leading internal talent development, change management, and growth mindset initiatives to increase associate engagement and enable rapid capability buildingCollaborate with other leaders in Learning and Canada Business Unit to strategize, plan, and execute on operations. Use external research and value delivery plans to inform capability strategy;
use development needs and progress to inform project resourcing and opportunitiesPropose and collaborate on developing new or modifying existing firm policies to propel our ability to develop differentiated skills through our associate populationAt times, serve as a learning experience designer to design, develop, curate, and deliver impactful, fit-to-purpose learning and development initiatives that achieve business outcomes while remaining responsive to individual development goals and building learners' intrinsic motivation to continuously learn and improve.Advocates and champions learning within the business and proactively contributes to creating an organizationally integrated function that is scalable, flexible, efficient, and effectiveSkills/Requirements
Bachelor's Degree (or equivalent experience) in Learning & Development, Education, Organizational Psychology, Human Capital Management, or related field5+ years in corporate learning, performance consultation, or similar role3+ years of experience leading learning and performance initiatives that achieve business objectives5+ years of people leadership experience with proven experience successfully leading associates in a matrixed environment, providing coaching and development to a variety of levelsAdult Education CertificationBrinkerhoff Architect Certification required within first 12 monthsFinancial Services Industry experience preferredFinancial Services Professional Designation(s) preferred. (CFP, QAFP, PFA, CIWM, etc.)Occasional travel could be required not to exceed 25% of the timeSkills, Knowledge, And Abilities
Proven ability to design and curate high-performance learning journeysProven ability to successfully manage multiple projects and processes in a dynamic, matrix environment with a complex map of stakeholdersKnowledge of change managementProven ability to establish trusted partnerships as a consultant to colleagues and senior leaders, employing objectivity and learning sciences to influence leadership decisions and achieve outcomesProven experience using Design Thinking and User Experience Research Principles and Methodologies to develop learning and performance strategiesKnowledge of Learning Sciences, Instructional Design, and Modern Learning Experience Tools and MethodologiesProven ability to identify opportunities for learning and performance professional development that yields measurable business outcomesProven ability to establish and monitor learning and performance measures, analyzing trends to adjust learning strategy and design as neededApplied understanding of Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies to recommend learning solutions to complex performance challengesBilingual (Fluency in English/French) is an assetAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.#J-18808-Ljbffr