Third Party Risk Manager (Toronto)

Third‑Party Risk Manager (Job ID 133692)

Responsibilities

• Lead and facilitate cross‑functional projects that improve organizational effectiveness, efficiency, and profitability.
• Own the Canada Third Party Risk Management framework, including critical supplier identification, concentration risk, governance standards, and compliance with Group policies and local regulatory expectations (e.g., OSFI E 21).
• Support Business Resilience and Continuity Management for Canada, including business impact analysis, continuity plans, crisis management frameworks, testing, and transition of accountability from the US.
• Act as the central coordination point for governance, controls, and audits for Transformation/Operations, managing KRIs, attestations, remediation of findings, and engagement with Risk, Compliance, Audit, and senior leadership.
• Drive cross‑functional execution with Operations, Technology, Procurement, Legal, and Business Leaders to embed third‑party and resilience requirements into processes and supplier contracts.
• Serve as a trusted advisor to the Chief Transformation Officer and other ExCo sponsors, shaping governance design, localizing Group standards for Canada, and building sustainable ownership beyond one‑off transformation initiatives.
• Define project timelines, agendas, goals, and success metrics.
• Embed best practices in execution, change management, and communication across the enterprise and Business Units.
• Partner with Business Units to design integrated or BU‑specific solutions that leverage enterprise processes and tools.
• Provide methodologies, frameworks, and tools that support innovation and consistent execution.
• Apply structured change management across the initiative life cycle to improve delivery and outcomes.
• Ensure metrics align with business strategy, track progress, and clearly demonstrate impact.
• Advise senior stakeholders and contribute to BU strategic and service plans, including long‑term strategy.
• Monitor the external environment to identify opportunities and risks over a 5+ year horizon and incorporate emerging issues into strategies and programs.

Qualifications

• Required:
• Either a Bachelors Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area, or a High School Diploma with 7 or more years of experience in the same area, or a Zurich Certified Insurance Apprentice (Associate Degree) with 5 or more years of experience in the area.
• Experience in Organizational Effectiveness or Change Management.
• Experience in the application of existing and/or change management methodologies and tools.
• Project management experience.
• Preferred:
• Insurance industry knowledge with subject‑matter expertise in at least one functional insurance discipline, such as Underwriting, Claims, Risk, or Engineering.

Salary range: $82,000 – $132,000 CAD (range may vary by location and qualifications).

EEO: Disability / Veterans (Equal Opportunity Employer).