Manager - FCRM Testing QA (4858)

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Financial Crime Risk Management (FCRM) Enterprise Testing function operates within the second line of defense at TD Bank Group and is responsible for providing independent, risk-focused testing of Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Sanctions, and Anti-Bribery/Anti-Corruption (ABAC) controls across the enterprise. The FCRM Testing Quality Assurance (QA) function provides independent oversight of testing execution to ensure consistency, quality, and adherence to the FCRM Monitoring & Testing (M&T) Standard and supporting procedures.

Role Summary

The Manager, FCRM Testing - Quality Assurance (QA) is responsible for leading the execution of QA reviews of FCRM Testing engagements. The role provides oversight and approval of QA work reviews, delivers constructive feedback to drive consistency and quality, and supports the delivery of high-quality, defensible testing outcomes across FCRM Testing. This position reports to a Senior Manager and is expected to influence outcomes through effective challenge, stakeholder partnership, and strong subject matter expertise.

This position supports QA reviews of testing activities for key FCRM controls and processes within TD's Financial Intelligence Unit (FIU), including (but not limited to) teams responsible for transaction monitoring, high-risk investigations, regulatory reporting, demarkets, and sanctions operations.

Key Responsibilities

• Primary coverage includes QA reviews of testing activities for key FCRM controls and processes within TD's Financial Intelligence Unit (FIU) (e.g., transaction monitoring, high-risk investigations, regulatory reporting, demarkets, sanctions operations). As priorities evolve, the role will also support QA reviews across other FCRM Testing functions/process areas, providing effective challenge and context in QA review conclusions.

• Lead the execution of planned QA activities across FCRM Enterprise Testing engagements, including prioritization, coordination, and quality oversight.

• Review QA work products for completeness, accuracy, and alignment to QA procedures and documentation standards; provide timely, actionable feedback to QA team members.

• Support the preparation of QA scorecards, root cause analysis, and inputs into executive-level QA reporting; synthesize themes and recommend practical enhancements to improve outcomes.

• Partner with FCRM Testing leadership and key stakeholders to align on expectations, coordinate priorities, and resolve review issues-using effective influence and constructive challenge to deliver QA and related deliverables on time.

• Own and deliver additional key tasks and projects for the QA team (e.g., procedure/template enhancements, calibration support, reporting enablement), as assigned by the Senior Manager.

• Maintain and enhance QA templates, tools, and job aids to support effective QA execution and documentation standards.

• Contribute to continuous improvement initiatives and identify opportunities to enhance QA processes and the FCRM M&T framework.

• Take on new initiatives and support the rollout of new processes and related deliverables as the function evolves.

Leadership & Influence

Provide day-to-day leadership through subject matter expertise, quality oversight, and constructive coaching to QA team members. Support a strong risk culture by promoting consistent application of QA standards, facilitating calibration and knowledge sharing, and partnering effectively across FCRM Testing to drive timely, high-quality outcomes aligned to TD's Colleague Promise. Depending on business needs, the role may be accountable for providing day-to-day guidance and coaching to QA resources and/or people-leadership responsibilities.

Education and Experience

• 7+ years of relevant experience in testing, QA, audit, or risk oversight (challenge/oversight function), with demonstrated ability to provide effective challenge within financial services (AML/FCRM experience a strong asset).

• Strong knowledge of AML/ATF regulations, financial crime risk typologies, and control testing methodologies.

• Issues Management experience (action plans, remediation, validation/closure) in audit, regulatory, or internal control findings; strong stakeholder management and ability to provide effective challenge. Exposure to Canadian Personal Banking, Commercial Banking, Small Business Banking, and Wealth is an asset.

• Demonstrated ability to lead through influence (with or without direct people-management experience), including coaching, providing effective challenge, and driving alignment across stakeholders.

• Undergraduate degree or equivalent work experience.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet