General Manager Laval

Job Responsibility: Req ID #: 228446 Laval, QC, CA Full time

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.

Job Summary

The General Manager for the Laval site will be responsible to manage the site and to ensure integrated site operations and participate with senior Discovery, Safety Assessment (DSA) management and other General Managers to formulate current and long range plans, objectives and policies. Fully manage site budget, interact internally and externally with senior management to achieve the overall goals.

In this role, primary responsibilities include:

• Provide leadership in the overall management and performance of the site.
• Foster effective communication and identify problems in overall site operations.
• Develop and implement effective solutions for resolving operational issues.
• Implement standardized DSA processes at the site where appropriate.
• Develop, implement and manage a program that will continually review processes to ensure that they are efficient and maximize the use of all applicable resources focusing on quality execution.
• Work with other senior managers to identify new business opportunities for internal or external development. Present site and overall CRL capabilities to potential new clients.
• Manage site operations budget and maintain clear cost controls (including capital investments).
• Contribute to the development of major business proposals for key clients and represent the site and company as required.
• Ensure that policies, practices, and procedures adhere to all applicable governing regulatory agencies and GLP regulations.
• Attain assigned and targeted site KPIs (including room utilization, DLU etc.).
• Monitor performance of direct reports, conduct performance appraisals and provide regular coaching and counseling.
• Contribute to the development of short and long range operational objectives, organizational structure, and staffing requirements to meet the site's long-term growth and financial objectives.
• Oversee the development of departmental plans for backup and succession of key departmental personnel for subordinate departments.
• Ensure that positive employee relations position is maintained.
• Participate and where appropriate, lead internal and/or external teams to select, implement and/or harmonize processes to maximize efficiency, market competitiveness and the overall goals of Charles River.
• Responsible for ensuring client expectations are met and issues involving study execution, quality or reporting are resolved in a way that maximizes client satisfaction.
• Serve as the executive leader and liaison for site expansion projects.
• Represent the site to government, regulatory agencies, local, state and federal officials, industry groups, key customers and the general public as required.
• Perform all other related duties as assigned.

Job Qualifications

We are looking for the following minimum qualifications for this role:

• Advanced degree (Masters Degree, M.B.A, and/or Ph.D.) in scientific or business- related discipline.
• Minimum of 15 years related management experience in research or pharmaceutical environment.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
• Understanding of governmental regulations and guidelines applicable to the care and use of laboratory animals is an asset.
• Knowledge of GLP regulations and other global/FDA regulations applicable to non-clinical testing programs.
• Excellent organizational skills and the ability to meet deadlines.
• Excellent communication (both written and verbal) in French and English, leadership and negotiation skills.
• Ability to interact appropriately with all levels of employees, while at the same time support the efforts of departmental teams.

If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment!

About Safety Assessment Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We're committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to View email address on ca.edajobs.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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